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Forums › One NZ (including Farmside) › [TelstraClear] Trouble with some sites
mattbush

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#87678 4-Aug-2011 08:49
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Guys

I am still having trouble reaching some sites on cable service.

I can get to smg.com.au fine..but once there have issues getting to some of the links on that site..anyone else

eh tech pages etcetc

Its been like this for a while now

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freitasm
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  #501786 4-Aug-2011 10:00
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Same here. smh.com.au front page opens fine, but then none of the other pages on the site load...





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CapBBeard
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  #501802 4-Aug-2011 10:14
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Sounds similar to the reddit problems reported in another thread.

I've also had intermittent trouble of a somewhat similar nature with another site, fxphd.com (ie, some pages will load, then others will simply have a large delay / timeout. Trying from work on another ISP always works fine).

freitasm
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  #501804 4-Aug-2011 10:16
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It would help if people finding problems reported in our Faults Page at www.geekzone.co.nz/fault.asp.

It is just another way to get ISPs to notice things are not working - and to name and shame.






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timmmay
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  #501868 4-Aug-2011 12:45
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freitasm: It is just another way to get ISPs to notice things are not working - and to name and shame.


ISPs monitor that? I thought it was purely a name and shame thing.

freitasm
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  #502323 5-Aug-2011 10:41
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Some ISPs keep an eye on the feed. It's also posted in a Twitter account. You never know, name and shame might work. Anything that could make life easier for broadband users should be used, right?





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JohnButt
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  #503536 8-Aug-2011 20:21
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Seems TelstraClear had an issue with DNS over this period, we did a little sniffing and have published our results here;
https://www.truenet.co.nz/articles/telstraclear-performance-issues 

 
 
 
 

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freitasm
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  #503541 8-Aug-2011 20:25
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I've created a topic (www.geekzone.co.nz/forums.asp?forumid=44&topicid=87845) to discuss the TrueNet report, so anything related, please follow up there.




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freitasm
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  #503686 9-Aug-2011 09:12
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This morning can't access www.delimiter.com.au and can't go to any stories past the frontpage on www.smh.com.au





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mattbush

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  #503780 9-Aug-2011 12:28
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freitasm: This morning can't access www.delimiter.com.au and can't go to any stories past the frontpage on www.smh.com.au



Same here....the smh.com.au site has been an issue on and off for years with TCL. I am sure they will say its a upstream problem and not their issue.

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  #503788 9-Aug-2011 12:54
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Both are working fine for me now.

Ragnor
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  #503830 9-Aug-2011 13:28
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Surely a competent ISP would monitor their core critical servers/services for things like latency/response time.

Someone has probably dropped the ball here and needs a fire lit under their behind.

/naigos is hard bro. 

 
 
 
 

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mattbush

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  #504141 10-Aug-2011 07:12
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Appears to be more issues this morning ...but hey I am led to be believe we do indeed have naked broadband :)

freitasm
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  #504150 10-Aug-2011 08:27
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Yesterday I got a message from TelstraClear saying things were fixed - as they were during the day.

Alas, again this morning the SMH.com.au will only show the first page, and any other pages won't load.





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Gbowering
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  #504265 10-Aug-2011 11:30
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Hi everyone. Thanks for your patience. We're working on this:

Customers may experience slow browsing to a small number of sites. Technicians are aware of the issue and are working to resolve it as soon as possible.

Some examples of sites affected:

http://www.reddit.com/
http://www.bnn.ca/

Gary

mattbush

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  #504300 10-Aug-2011 12:46
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Gbowering: Hi everyone. Thanks for your patience. We're working on this:

Customers may experience slow browsing to a small number of sites. Technicians are aware of the issue and are working to resolve it as soon as possible.

Some examples of sites affected:

http://www.reddit.com/
http://www.bnn.ca/

Gary


Thanks for your comments. It is always heartening to know that your are aware of issues and are working on it.
Well done.

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