Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


freitasm

BDFL - Memuneh
76342 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#87946 11-Aug-2011 09:31
Send private message

This is a bit too much. The Vodafone $1 a for 10MB in court, according to NZ Herald.

Sorry, but I disagree with the case. I always thought it was intended to be $1 a day or part of it. Some people can't understand things explained to them in plain English and get all up... I side with Vodafone on this one.





Please support Geekzone by subscribing, or using one of our referral links: Dosh referral: 00001283 | Sharesies | Goodsync | Mighty Ape | Backblaze

 

freitasm on Keybase | My technology disclosure

 

 

 

 

 

 


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5 | 6 | ... | 7

Stu

Stu
Hammered
7440 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #504823 11-Aug-2011 09:34
Send private message

freitasm: I always thought it was intended to be $10 a day or part of it.


$10 a day?

 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
freitasm

BDFL - Memuneh
76342 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #504825 11-Aug-2011 09:37
Send private message

Sorry, $1 a day. Fixed the text...




Please support Geekzone by subscribing, or using one of our referral links: Dosh referral: 00001283 | Sharesies | Goodsync | Mighty Ape | Backblaze

 

freitasm on Keybase | My technology disclosure

 

 

 

 

 

 


oxnsox
1923 posts

Uber Geek


  #504828 11-Aug-2011 09:40
Send private message

Agree with you Mauricio. Even the parking analagy given by VF council is a valid one.
When you put your money in the meter for a set time, nobody expects a refund if they leave their space having only used half of it.
These sort of people are set to lead a very frustrated existence



cyril7
8950 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #504829 11-Aug-2011 09:43
Send private message

I have always understood that it was $1 within a day for data upto 10MByte, simple as, basically as soon as you opened the connection the till rang up $1 and you could continue to take 10MByte within the day, then things change.

Cyril

NonprayingMantis
6434 posts

Uber Geek


  #504830 11-Aug-2011 09:44
Send private message

depends really. If, as the article claims, Vodafone's website did say that people would only pay for what they used, then I think they have a point.

Telecom have an identical '$1 a day' plan, yet only vodafone has been taken to task by the comcom, so it must be about how it was described rather than the plan itself.

from the article:

"Vodafone's website said customers could pay $1 for 10MB and would be charged only for what they used."

clearly that is not how the plan actually works, so if the website said that then they misled customers (whether intentionally or unintentionally)

freitasm

BDFL - Memuneh
76342 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #504832 11-Aug-2011 09:46
Send private message

NonprayingMantis: from the article:

"Vodafone's website said customers could pay $1 for 10MB and would be charged only for what they used."


The complaint probably left out "after the 10MB" after the "charged only for what they used"...

[joke]

Or, another idea... Remember the hoax "Internet explorer users have low IQ"? Yeah, about that.

[/joke]

 




Please support Geekzone by subscribing, or using one of our referral links: Dosh referral: 00001283 | Sharesies | Goodsync | Mighty Ape | Backblaze

 

freitasm on Keybase | My technology disclosure

 

 

 

 

 

 


DonGould
3892 posts

Uber Geek


  #504833 11-Aug-2011 09:47
Send private message

Seems like a fair and sensible case to me.

The CC is sending a clear message that products have to represent value, be clear and not present bill shock risk.

Personally I looked at that $1/10mb thing and just saw warning bells. Same with the 'free live zone' thing that they're still to be fined over.

In a world where consumers are used to paying for a $20 mobile top up for calls at ~90c a minute, they understood the value the were getting. When you've done your time your phone just stops working. $10 for 1000 text messages is the same.

The whole data space was simply not working for consumers. I'm not saying it's an easy situation to sort out at a technical level.

But it strikes me that the CC is saying that if you can't come up with good technical/product packages then simply don't sell.

It will be interesting to see how the judge rules.





Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz




freitasm

BDFL - Memuneh
76342 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #504837 11-Aug-2011 09:51
Send private message

On that point you are right. For a "normal" consumer, monitoring 10MB on a mobile phone is rocket science. There's no way the telcos offer a reliable metering system today. None of them.

On the other hand, they are not in front of the judge because of metering, but because of the value charged for less than 10MB a day.






Please support Geekzone by subscribing, or using one of our referral links: Dosh referral: 00001283 | Sharesies | Goodsync | Mighty Ape | Backblaze

 

freitasm on Keybase | My technology disclosure

 

 

 

 

 

 


Hinko
195 posts

Master Geek


  #504839 11-Aug-2011 09:52
Send private message

freitasm: This is a bit too much. The Vodafone $1 a for 10MB in court, according to NZ Herald.

Sorry, but I disagree with the case. I always thought it was intended to be $1 a day or part of it. Some people can't understand things explained to them in plain English and get all up... I side with Vodafone on this one.



Interesting.  I think 2degrees prorata the charge don't they?

Maurico, where do you stand on http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=87870 where I question whether the NZ Casual Data Rate may be a Rort?

johnr
19282 posts

Uber Geek
Inactive user


  #504841 11-Aug-2011 09:55
Send private message

Hinko if you don't like the $1 per day then add a data bundle this offers better value. Matt advised in that thread he was passing on feedback only.

freitasm

BDFL - Memuneh
76342 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #504842 11-Aug-2011 09:56
Send private message

Please back on topic.




Please support Geekzone by subscribing, or using one of our referral links: Dosh referral: 00001283 | Sharesies | Goodsync | Mighty Ape | Backblaze

 

freitasm on Keybase | My technology disclosure

 

 

 

 

 

 


oxnsox
1923 posts

Uber Geek


  #504852 11-Aug-2011 10:07
Send private message

At the time wasn't there mre to the offer... something along the lines of 'data was $x per MB or pay $1 a day for up to 10MB.'
My understanding of it, at the time, was you could pay the casual (per MB) rate or $1 a day for 10MB. To me that said I had the choice of paying only for what I used, or buying a bundle.

But maybe I simply just understood it the way it was intended...

Hinko
195 posts

Master Geek


  #504858 11-Aug-2011 10:20
Send private message

I use the casual data and I studied the information in detail and I found it to be unclear.  The answer came from studying the charges following use where it became clear that downloading a byte accrued a $1.00 charge.  While I think that is confusing and excessive I still did it.  So on the one hand $1.00 might not be that much (sympathy to Vodafone / Mauricio's stated view) on the other hand Vodafone is a significant market player who has a duty to be clear and fair. (sympathy to complainants) I did not find the information clear. Given the CC has decided to formalise the complaint they will have considered their prospects for success.  I also await with interest the decision in the judgement.

DonGould
3892 posts

Uber Geek


  #504862 11-Aug-2011 10:26
Send private message

freitasm: On that point you are right. For a "normal" consumer, monitoring 10MB on a mobile phone is rocket science. There's no way the telcos offer a reliable metering system today. None of them.

On the other hand, they are not in front of the judge because of metering, but because of the value charged for less than 10MB a day.




Yes.  I suspect this is more a shot over the bow rather than an attempt for a direct hit.

I agree with the parking meter suggestion, but would also agree that the product wasn't very clear that it was a simple 'parking meter' type of product.  I recall questioning it myself at the time, and if it doesn't make sense to me (who does have a little more understanding of rate plans than most average Joe, but perhaps less than Johnr and Salty) then I'll agree that it's not clear.

I wonder if this is as much about CC now just wanting to clean up all the outstanding issues and give Vodafone management (and in fact all telco management) more empowerment to just do better business moving forward?






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


ajobbins
5050 posts

Uber Geek

Trusted

  #504864 11-Aug-2011 10:28
Send private message

I've always understood it to be 'casual rates' Eg. $1 a meg or whatever it is, 'capped' at $1 for the first 10meg, then back to casual rates.

Just like how Telecom used to run $10 text. 20c a text (Casual rate) for the first 50, then the next x many free. Then back to casual rates.

I don't see the issue. It's a good deal for casual users, and anyway, its a dollar - hardly worth a lawsuit over.




Twitter: ajobbins


 1 | 2 | 3 | 4 | 5 | 6 | ... | 7
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Samsung Announces Galaxy AI
Posted 28-Nov-2023 14:48


Epson Launches EH-LS650 Ultra Short Throw Smart Streaming Laser Projector
Posted 28-Nov-2023 14:38


Fitbit Charge 6 Review 
Posted 27-Nov-2023 16:21


Cisco Launches New Research Highlighting Gap in Preparedness for AI
Posted 23-Nov-2023 15:50


Seagate Takes Block Storage System to New Heights Reaching 2.5 PB
Posted 23-Nov-2023 15:45


Seagate Nytro 4350 NVMe SSD Delivers Consistent Application Performance and High QoS to Data Centers
Posted 23-Nov-2023 15:38


Amazon Fire TV Stick 4k Max (2nd Generation) Review
Posted 14-Nov-2023 16:17


Over half of New Zealand adults surveyed concerned about AI shopping scams
Posted 3-Nov-2023 10:42


Super Mario Bros. Wonder Launches on Nintendo Switch
Posted 24-Oct-2023 10:56


Google Releases Nest WiFi Pro in New Zealand
Posted 24-Oct-2023 10:18


Amazon Introduces All-New Echo Pop in New Zealand
Posted 23-Oct-2023 19:49


HyperX Unveils Their First Webcam and Audio Mixer Plus
Posted 20-Oct-2023 11:47


Seagate Introduces Exos 24TB Hard Drives for Hyperscalers and Enterprise Data Centres
Posted 20-Oct-2023 11:43


Dyson Zone Noise-Cancelling Headphones Comes to New Zealand
Posted 20-Oct-2023 11:33


The OPPO Find N3 Launches Globally Available in New Zealand Mid-November
Posted 20-Oct-2023 11:06









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







NordVPN