Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


IB4

IB4

13 posts

Geek


#88644 19-Aug-2011 23:23
Send private message

I called sales today and requested a change from provisioned VFX to Asterisk. Now my phone is failing to register and MyVFX/Viewbill logins no longer work. Is this the normal process? I'm waiting for new credentials via e-mail, but would have preferred to have the Asterisk setup in place BEFORE the old provisioning was clobbered. I am starting to suspect that something has been mucked up here!

Create new topic
 
 
 

Affiliate link: Invest in the US market with a Hatch account.
maverick
3594 posts

Uber Geek

Trusted
WorldxChange

  #509270 20-Aug-2011 07:01
Send private message

Sorry Paul not mucked I assure you ... :), if you change to Open VFX the old configs have to be cancelled at the same time the new ones are generated, you can not have the same number running across 2 configs at the same time other wise you could have 2 boxes set up with thye same details conflicting, you should have have rxed the email as soon as it was moved to OpenVFX, this is auto generated and sent to the contact email address as soon as the config is changed,




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

maverick
3594 posts

Uber Geek

Trusted
WorldxChange

  #509271 20-Aug-2011 07:09
Send private message

I will add I found the email it was sent at 3:51 pm yesterday

the email we sent it to was Paul.A2FD@xxxxxxxxxx sound right ?




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 


IB4

IB4

13 posts

Geek


  #509277 20-Aug-2011 08:26
Send private message

Oh good! That email address doesn't exist any more. My apologies for not supplying the new one effectively. I did give my new address when I called the help line, but it must have got lost in all the excitement, so I have emailed them requesting the new credentials. Hopefully that will work! My cunning plan was to log in to MyVFX and forward to a mobile, but MyVFX doesn't work either just now, which made me suspect that the whole account had been accidentally closed. Will I eventually get MyVFX back again?

cisconz
cisconz
1252 posts

Uber Geek

Trusted
Lifetime subscriber

  #509580 21-Aug-2011 12:42
Send private message

IB4: Oh good! That email address doesn't exist any more. My apologies for not supplying the new one effectively. I did give my new address when I called the help line, but it must have got lost in all the excitement, so I have emailed them requesting the new credentials. Hopefully that will work! My cunning plan was to log in to MyVFX and forward to a mobile, but MyVFX doesn't work either just now, which made me suspect that the whole account had been accidentally closed. Will I eventually get MyVFX back again?

The MyVFX is integrated into the whole account so when your account is resetup as openvfx it resets your MyVFX credentials. I promise you will get MyVFX back once you get your email copy.




Hmmmm


Wendy
59 posts

Master Geek

Trusted

  #509835 22-Aug-2011 10:30
Send private message

IB4: Oh good! That email address doesn't exist any more. My apologies for not supplying the new one effectively. I did give my new address when I called the help line, but it must have got lost in all the excitement, so I have emailed them requesting the new credentials. Hopefully that will work! My cunning plan was to log in to MyVFX and forward to a mobile, but MyVFX doesn't work either just now, which made me suspect that the whole account had been accidentally closed. Will I eventually get MyVFX back again?


You should now have the email with the details in as I got to the bottom of it this morning. :)

IB4

IB4

13 posts

Geek


  #510851 23-Aug-2011 20:54
Send private message

Our phone is back up and running now - many thanks for the advice & assistance.

Create new topic




News »

Amazon introduces new Echo devices
Posted 25-Sep-2020 11:56


Mad Catz introduces new S.T.R.I.K.E. 13 Mechanical Gaming Keyboard
Posted 25-Sep-2020 11:34


Vodafone NZ upgrades international submarine network
Posted 25-Sep-2020 09:09


Jabra announces wireless noise-cancelling airbuds, upgrade existing model
Posted 24-Sep-2020 14:43


Nokia 3.4 to be available in New Zealand
Posted 24-Sep-2020 14:34


HP announces new HP ENVY laptops aimed at content creators
Posted 24-Sep-2020 14:02


Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.