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3017 posts

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#88736 22-Aug-2011 18:47
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So I'm wanting to upgrade my Galaxy I5800 to Froyo, but just in case it doesn't work, I wanted to make sure a backup phone worked. So put it in an old Nokia 1100 which I know works fine, and the phone said invalid SIM card. Tried a 2deg. sim and it worked fine. Put the Vodafone SIM back in, "Invalid SIM". Called Vodafone. They said to take it in to a store.

Went to Vodafone Manukau City, one next to the food court. The lady there was very unhelpful. She said "well since I haven't had the phone with me the whole time, I don't know if you or someone else has changed the pin code" and said it in a very sarcastic and rude tone, basically accusing me of changing the PIN and forgetting it. So she said I had to pay for a new SIM so I just left and went to the one near Number1 shoe. They were way more helpful. Tried the SIM in about 4 different phones, and offered to complain for me about the lady in the other store. They said there wasn't much they could do but recommended I call the help desk and try get a replacement SIM off them. 

Called them on the drive home (headset) and they agreed to send me a voucher by text. That arrived and I'm going to go do it after my exam tomorrow morning. 

I'm still left wondering though, why would it do this to begin with? The SIM works in other phones, just not that one. And other SIM's work in that phone, but not my phone. One of them said it could be that I've set a PIN so it would only work on my phone, but then after they tried it in other phones they decided against that theory because it would do it for all phones if that were the case.

Will post back tomorrow if anything happens.  




Bachelor of Computing Systems (2015)

 

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Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
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Sam, Auckland 


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  #510097 22-Aug-2011 18:58
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Where was the Nokia 1100 purchased from?

Have you checked the Nokia 1100 has the latest firmware / software from Nokia?



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  #510128 22-Aug-2011 20:21
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johnr: Where was the Nokia 1100 purchased from?

Have you checked the Nokia 1100 has the latest firmware / software from Nokia?


Purchased in NZ from Vodafone I'm pretty sure, because that was back when there was really only Vodafone and Telecom's CDMA network.

And IDK if I can update the software on the phone because there doesn't seem to be a USB cable for that phone. My work in Newmarket is like 2 doors down from Nokia so I could stop by there and see what they think? 




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


 
 
 
 


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  #510132 22-Aug-2011 20:25
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Yes make sure the handset has the latest software / firmware on it first

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  #510537 23-Aug-2011 12:31
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tardtasticx:
johnr: Where was the Nokia 1100 purchased from?

Have you checked the Nokia 1100 has the latest firmware / software from Nokia?


Purchased in NZ from Vodafone I'm pretty sure, because that was back when there was really only Vodafone and Telecom's CDMA network.

And IDK if I can update the software on the phone because there doesn't seem to be a USB cable for that phone. My work in Newmarket is like 2 doors down from Nokia so I could stop by there and see what they think? 


You won't be able to update the software with a usb cable and the nokia software updater the same way you can with other phones. The 1100 doesn't support a usb connection, only a serial connection. You would need to take the phone apart and find the serial connector, and then find an appropriate cable and use something like phoenix to flash it.

Not really worth the effort to be honest so the best bet would be to go into the nokia centre like you mentioned.



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  #510951 24-Aug-2011 08:44
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Went in yesterday with that SIM voucher and they did it all perfect, tried the SIM out in store just to make sure it all still works, and it did :D

Still stumped as to why it would do that. I've noticed that the old SIM was purple and said 128K on it, and the new one is Orange and says 256K. Whats the diff?




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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  #510954 24-Aug-2011 08:50
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SIM tool kit



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  #511462 24-Aug-2011 20:29
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What in the SIM Toolkit? You're talking about the Vodafone Menu thingy right?




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


 
 
 
 


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  #511483 24-Aug-2011 20:59
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tardtasticx: What in the SIM Toolkit? You're talking about the Vodafone Menu thingy right?


Correct that is the SIM tool kit

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  #511496 24-Aug-2011 21:14
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johnr: Where was the Nokia 1100 purchased from?

Have you checked the Nokia 1100 has the latest firmware / software from Nokia?


You mind updating my Nokia 1100 to the latest firmware? It seems to have issues receiving emails and photo messages.




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  #511497 24-Aug-2011 21:15
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michaelmurfy:
johnr: Where was the Nokia 1100 purchased from?

Have you checked the Nokia 1100 has the latest firmware / software from Nokia?


You mind updating my Nokia 1100 to the latest firmware? It seems to have issues receiving emails and photo messages.


Easy done send it my way

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  #511498 24-Aug-2011 21:18
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johnr:
michaelmurfy:
johnr: Where was the Nokia 1100 purchased from?

Have you checked the Nokia 1100 has the latest firmware / software from Nokia?


You mind updating my Nokia 1100 to the latest firmware? It seems to have issues receiving emails and photo messages.


Easy done send it my way


At the same time, I will get you to do something about it's 3G - for some reason it does not even appear to pick it up. I can't find the web browser so it must of magically hidden itself. 




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  #511500 24-Aug-2011 21:20
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I can fix that that to, The JohnR firmware upgrade and I will add GPS at no extra cost



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  #512019 25-Aug-2011 18:50
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Does that update add bluetooth too?




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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