Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


17 posts

Geek


Topic # 89006 24-Aug-2011 18:32
Send private message

Anyone getting crap TV signal in Miramar or anywhere else for that matter?

Create new topic
26959 posts

Uber Geek
+1 received by user: 6409

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 511414 24-Aug-2011 18:39
Send private message

What's wrong? It's not a very descriptive fault.

21 posts

Geek


  Reply # 511416 24-Aug-2011 18:41
Send private message

Crap? If you mean greening out (lots of green interference) then yeah.
FWIW, have done a restart of all the devices
Looks like TCL's site is down too. Think this started about the same time you posted. Internet seems fine....



17 posts

Geek


  Reply # 511417 24-Aug-2011 18:42
Send private message

Yeah that's what I mean. My internet is fine too.

46 posts

Geek


  Reply # 511418 24-Aug-2011 18:42
Send private message

Digital feed to T-Box is well and truly corrupted here in kapiti.

Audio is more absent than stutter, and the picture is mostly green pixles.

It is teh munted.

53 posts

Master Geek


  Reply # 511419 24-Aug-2011 18:42
Send private message

Yes, I've got the same in Wadestown. Affects all channels

381 posts

Ultimate Geek
+1 received by user: 13

Subscriber

  Reply # 511420 24-Aug-2011 18:44
Send private message

Yes.  Heavily pixilated / green over the bottom 80% of screen, sound cutting out constantly (~20% or less audible).  Trying to watch the 6pm News, but the content is basically undecipherable.  Edit:  location = Khandallah.

133 posts

Master Geek
+1 received by user: 3


  Reply # 511422 24-Aug-2011 18:46
Send private message

Same here... Paraparaumu. They better fix this before the last episode of The Walking Dead tonight!

48 posts

Geek
+1 received by user: 3


  Reply # 511426 24-Aug-2011 18:51
Send private message

Sounds like a major problem. Telstra are saying they have no idea what the problem is. Another nail in the coffin as far as I'm concerned.

133 posts

Master Geek
+1 received by user: 3


  Reply # 511427 24-Aug-2011 18:54
Send private message

Just been fixed! sweet

1027 posts

Uber Geek
+1 received by user: 96

Trusted

  Reply # 511428 24-Aug-2011 18:55
Send private message

In Christchurch and it's flipping out on me too. Scrambled images, choppy audio.

Just as it got to an interesting bit on a documentary with Brian Cox.

eta: waited a few minutes and it's okay now. 




My very metal Doctor Who theme

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 511450 24-Aug-2011 20:11
Send private message

Hi Guys, Service on Cable TV was interrupted at approx 6:26pm. Investigation started immediately and once fault was located we switched over to standby equipment. We apologise for interruption to your viewing. Thanks, Tim.

5 posts

Wannabe Geek


  Reply # 511506 24-Aug-2011 21:43
Send private message

We still have the 'padlock' on our main T-Box three hours later. No access to material previously recorded, and half an hour of very precious time spent with the call centre has yielded 0 result. Not happy customers here!

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 511509 24-Aug-2011 21:47
Send private message

Hi NZDiva - Try a power recycle by removing the power plug from your decoder and wait 30 secs before plugging back in...

5 posts

Wannabe Geek


  Reply # 511511 24-Aug-2011 21:57
Send private message

Thanks, have tried that about 5 times since 6.30, incl whilst on the phone with customer service rep. Recycled both modem and T-box but no joy.  Have had an offer to send in a technician "some time next week" to replace the box but since we have four weeks worth of viewing on the current one we aren't really happy with that. Our secondary T-box upstairs is working again since the glitch earlier this evening but we hardly use that one and, again, can't access most of the stuff we've recorded and really want to watch right now.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 511521 24-Aug-2011 22:15
Send private message

Please email me your account number and best contact number and I can ask the InHome team to look into this and get a fast resolution for you.

tim.newman@telstraclear.co.nz

Thanks (and sorry for the hassle)

Tim

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.