Last week I started looking into buying an iPhone 4 and a plan to go with it, needless to say I was pretty gutted when I saw I had just missed out (by a couple of days) on getting in on the now "old" smart plans on Vodafone. Except while I was browsing the Vodafone website I was directed to one page that was still advertising the old plan... after they had been "retired".
The page in question was http://www.vodafone.co.nz/mobile-data/mobile-web (as of today it has now been updated)
But if you have a look at Google's cached page of the same page which can be found at http://webcache.googleusercontent.com/search?q=cache:sOqtS_urVnoJ:www.vodafone.co.nz/mobile-data/mobile-web/+www.vodafone.co.nz/mobile-data/mobile-web&cd=1&hl=en&ct=clnk&gl=nz&source=www.google.co.nz
you can see that (as long as Google hasn't re-indexed it) it clearly shows that it was indexed on the 25th of August 2011 and at that time still showed the old plans. Keeping in mind that according to the Vodafone Forum customers only had until the 23rd of August 2011 to purchase a (old) Smart Plan.
Heres the link for your reference http://forum.vodafone.co.nz/topic/8474-3gb-for-the-life-of-your-smart-plan/page__pid__66623__st__0&#entry66623
Upon discovering this I had a look at the Commerce Commission website (specifically the Fair Trading Act Fact Sheet) and it basically says (and I summarise) "Its the responsibility of the business to keep its website up-to-date with advertising and promos so as to not mislead its customers (or potential customers).
I informed Vodafone of this and all I got was a "Thanks For Your Email", two in fact. It's not as though I'm saying "Give me a free iPhone and a free plan or I'll dob you in", because I'm NOT saying that. All I want is the opportunity to purchase an iPhone and Plan that I saw advertised (whether or not they were still selling them).