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Garfield69

126 posts

Master Geek


#91236 9-Oct-2011 07:31
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Seems the Broadband Internet Usage Meter is broken.
Im getting the following error:
 
Sorry, we are currently unable to display usage for your High Speed service, please call our Help Desk tollfree on 0508 888 800 and log a fault.

Is anyone else getting this?

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lchiu7
5346 posts

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  #531097 9-Oct-2011 08:35
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Me too and I am getting usage warning messages inconsistent with my usage overtimes when there should be no internet activity going on.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


DonGould
3892 posts

Uber Geek


  #531100 9-Oct-2011 08:49
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+1 The firefox plug in that Gary from Telstra suggested, reports ISP error 500.

Usage meter log on page just goes to https://www.telstraclear.co.nz/error.cfm

Has everyone reported this on MF's faults page?





Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


 
 
 
 


Garfield69

126 posts

Master Geek


  #531107 9-Oct-2011 09:08
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DonGould: +1 The firefox plug in that Gary from Telstra suggested, reports ISP error 500.

Usage meter log on page just goes to https://www.telstraclear.co.nz/error.cfm

Has everyone reported this on MF's faults page?



I dont know where to find MF's fault page, but I have just rung the help desk and they claim they are aware of the problem and have a tech working on it...but could not give me a fault ticket.

DonGould
3892 posts

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  #531175 9-Oct-2011 14:50
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Garfield69:
DonGould: +1 The firefox plug in that Gary from Telstra suggested, reports ISP error 500.

Usage meter log on page just goes to https://www.telstraclear.co.nz/error.cfm

Has everyone reported this on MF's faults page?



I dont know where to find MF's fault page, but I have just rung the help desk and they claim they are aware of the problem and have a tech working on it...but could not give me a fault ticket.


Report a fault in addition to your post (this opens a new window, you can report after you post) or check existing faults.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


Garfield69

126 posts

Master Geek


  #531251 9-Oct-2011 20:03
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DonGould:

Report a fault in addition to your post (this opens a new window, you can report after you post) or check existing faults.




Oh, I see. I mistakenly thought that option was for reporting geekzone faults Embarassed
so what does MF stand for then ?

anyways, it appears the Broadband usage meter is now working again. Smile

DonGould
3892 posts

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  #531257 9-Oct-2011 20:24
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Garfield69: anyways, it appears the Broadband usage meter is now working again. Smile


Yes... and how strange.

I tried from different web browsers... one worked, one didn't. 

I got the strangest log in screen as well, but only from one connection.

So I'm throwing my tin foil hat on and just thinking my computer has men from mars running around in it.

Anyway, good to hear yours is working again as well.  Wonder what the problem was....

Lots of firewood chain sawed up today...  care factor for 1's and 0's... pffft.  mmmm chain saws :)




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


Garfield69

126 posts

Master Geek


#531342 10-Oct-2011 07:31
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D'Oh.
The BUM (Broadband Usage Meter) appear to be broken again this morning. Same symptoms as yesterday.
Getting the following message Sorry, we are currently unable to display usage for your High Speed service, please call our Help Desk tollfree on 0508 888 800 and log a fault.

 
 
 
 


DonGould
3892 posts

Uber Geek


  #531374 10-Oct-2011 09:10
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Garfield69: D'Oh.
The BUM (Broadband Usage Meter) appear to be broken again this morning. Same symptoms as yesterday.
Getting the following message Sorry, we are currently unable to display usage for your High Speed service, please call our Help Desk tollfree on 0508 888 800 and log a fault.


It's flaky for me.  My firefox plug in wasn't working, but is again right now, but I couldn't log in from where but then I could.  So it's like like a yoyo.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


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