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Forums › One NZ (including Farmside) › [WXC/VFX] VFX Fax to email - corrupt attachments
coffeebaron

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#91796 20-Oct-2011 14:46
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Anyone else who uses VFX fax to email service get corrupt attachments? Have a customer who is having a few issues with this service.

[narvi.wxnz.net #323539]




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maverick
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  #535634 20-Oct-2011 15:07
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Interesting, I use this all the time and never had a corrupt fax attachment, if he forwards the email to you do you see it as well ?




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Cameronn
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  #535641 20-Oct-2011 15:29
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Operations are little bewildered by this one (by all accounts everything looks as it should),  they are investigating the mailbox at the moment.   I'll come back to you when I have more information. 

Thanks
Cameron  







maverick
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  #535648 20-Oct-2011 15:41
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Looks like Cam is on to it, will see what the outcome is when I get back to NZ




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Cameronn
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  #535650 20-Oct-2011 15:46
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maverick: Looks like Cam is on to it, will see what the outcome is when I get back to NZ


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cisconz
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  #535771 20-Oct-2011 19:07
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coffeebaron: Anyone else who uses VFX fax to email service get corrupt attachments? Have a customer who is having a few issues with this service.

[narvi.wxnz.net #323539]


I get this when I forward the attachment from the mailbox by logging in to the voice portal and selecting forward. Brought up the issue multiple times over the past year and had no response




Hmmmm

Cameronn
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  #537133 25-Oct-2011 08:34
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I've asked for an update from Operations on this issue, will post when I have further information. 







 
 
 
 

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coffeebaron

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  #558259 15-Dec-2011 12:34
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Any progress on this one? Cheers




Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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