Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




14 posts

Geek


Topic # 9180 27-Aug-2006 11:27
Send private message

With TCL's annoucement of unplugged ( the wireless internet and mobile 3g network ) in Tauranga I was wondering what people opinion on this is?  Good/Bad, want it, hate it?

Create new topic
3871 posts

Uber Geek
+1 received by user: 634

Trusted
Subscriber

Reply # 44775 27-Aug-2006 12:00
Send private message

I think it's great that providers are willing to invest in new infrastructure despite the implementation of unbundling in the near future. I have had bad experiences with TelstraClear as a customer and would never deal with them again if I could avoid it, but the competition is still very welcome.

871 posts

Ultimate Geek

Trusted

  Reply # 44776 27-Aug-2006 12:02
Send private message

Good if it works and they offer it by my house!

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software


14 posts

Geek


Reply # 44779 27-Aug-2006 13:09
Send private message

Bad experiances?  let me guess overusage on the cable plans ?

3871 posts

Uber Geek
+1 received by user: 634

Trusted
Subscriber

Reply # 44785 27-Aug-2006 15:45
Send private message

Avenger: Bad experiances?  let me guess overusage on the cable plans ?


No, it's been a series of minor things, really. When I was a residential customer in 2004, I had problems with cable modem rental being billed for incorrectly, and when I finally terminated the service, they tried to charge me for the non-return of the TV decoder and cable modem even though they had been immediately returned in good order.

As a business customer, we have had problems with them overcharging for various things and when the billing gets stuffed up, we seem to end up having to liase with various different staff members, each of whom seems to have no idea what the other is doing about the problem. They also recently disconnected one of our phones lines by 'accident' which effectively killed our fax machine and resulted in some loss of business.

Feedback that I've heard from other TelstraClear customers would suggest that I'm not the only person who's had ongoing problems with them. To be honest, they give the impression that they have disorganised systems and very poor communication.

Still, I have to give credit where it's due, and I commend them for investing in infrastructure rather than sitting back and whinging like Annette Presley.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.