I recently had a salesman from TCL knock on my door offering me a pretty good deal to move across to them, which I decided to do.
Today however in the mail I received a thanks but no thanks letter from them due to items listed against my name with Veda Advantage.
Before anyone says, oh well pay your bills, these items weren't mine, they were from a broken marriage, and I have been to court to try and have them removed without any success. So as a last resort I have paid out almost $15,000 to get these shown as paid, but the catch 22 is as I have paid them I have accepted liability for the debt.
So I rang TCL to ask if there was any process I could take to have a review of their decision. Basically the guy said, there is no review process, the only way you can have an account is the get the items removed off Veda. I offered credit references from my landlord and other places, where I have NEVER missed a payment and he didn't even want to know.
Basically I am asking for a review, which I can show that I am not a credit risk, and was basically, not in these words, tuff bugger off and talk to Veda... Not our problem!!
Pretty slack TCL.