Moving from prepaid

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newks

13 posts

Geek

#92997 10-Nov-2011 18:46

Hi all
If i move from prepaid to one of the smart plans will i lose my prepaid balance?

thanks James

johnr

19282 posts

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Inactive user

#543901 10-Nov-2011 18:50

The below is for moving to a Postpay Smart plan not Prepay!

No you won't lose the prepay credit as such, This will be credited towards your first / second invoice, It's all automatic and just happens

FYI mobile data will not work till early the following morning IE internet / PXT after the day of migration from Prepay to Postpay

If you are talking about one of the New Prepay Smart plans and no you will not lose any prepay credit

John

newks

13 posts

Geek

#543904 10-Nov-2011 18:53

Thanks for the quick reply.

johnr

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#543907 10-Nov-2011 18:54

Sorry James I had to edit the post so may pay to read it again as I added some more INFO

John

Elpie

1304 posts

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#547486 20-Nov-2011 17:11

johnr:
FYI mobile data will not work till early the following morning IE internet / PXT after the day of migration from Prepay to Postpay

Thank you John. I just moved from Prepay to Smart 45 this morning and was here on Geekzone to see if I could find answers as to why my mobile data isn't working at all. Now I know! Neither the store or the "its up and running" txt told me this would be the case. Glad I found your post - thanks.