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Forums › Vodafone New Zealand › Did i just lose my free bestmate?


176 posts

Master Geek


Topic # 94910 21-Dec-2011 18:12
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i just recieved an email about 10 free track downloads through vodafone. Cool. Thanks and merry christmas VF

but there was a section of the message that said...

You've also signed up to this great value Add-On as at 9 Dec 2011:
BestMateGet up to 1000 calling minutes plus 1000 TXTs per month to 1 Vodafone NZ mobile to use anytime for just $6. 

As far as i'm aware i'm supposed to receive a free best mate for the duration of my plan... 

**edit: sorry, hit enter after inputting the thread title by mistake**

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  Reply # 560372 21-Dec-2011 18:15
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A little bit more information would go a long way on helping others help you.




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Master Geek


  Reply # 560374 21-Dec-2011 18:16
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yeah sorry about that, tried to edit as quickly as possible. you beat me to it Yell

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  Reply # 560389 21-Dec-2011 18:55
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The easiest is log in to your My Vodafone account and look at your plan and add-ons.




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  Reply # 560404 21-Dec-2011 19:42
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You would not have lost your free Bestmate for downloading the free tracks



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Master Geek


  Reply # 560416 21-Dec-2011 20:27
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checked my vodafone online details, and it says i have a free bestmate till dec 2012

...strange then that the email would say i've just signed up to pay for one...

I know you guys have had a few eDM gliches in the last few days, so i'll tick that up to some frantic silly-season last-minute-marketing-campaign deadlines :) 

Cheers & beers. 

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