Did i just lose my free bestmate?

Forums › Vodafone New Zealand › Did i just lose my free bestmate?

testing123

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Topic # 94910 21-Dec-2011 18:12

i just recieved an email about 10 free track downloads through vodafone. Cool. Thanks and merry christmas VF

but there was a section of the message that said...

You've also signed up to this great value Add-On as at 9 Dec 2011:
BestMateGet up to 1000 calling minutes plus 1000 TXTs per month to 1 Vodafone NZ mobile to use anytime for just $6.

As far as i'm aware i'm supposed to receive a free best mate for the duration of my plan...

**edit: sorry, hit enter after inputting the thread title by mistake**

freitasm

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Reply # 560372 21-Dec-2011 18:15

A little bit more information would go a long way on helping others help you.

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testing123

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Master Geek

Reply # 560374 21-Dec-2011 18:16

yeah sorry about that, tried to edit as quickly as possible. you beat me to it

chiefie

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Reply # 560389 21-Dec-2011 18:55

The easiest is log in to your My Vodafone account and look at your plan and add-ons.

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johnr

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Reply # 560404 21-Dec-2011 19:42

You would not have lost your free Bestmate for downloading the free tracks

testing123

176 posts

Master Geek

Reply # 560416 21-Dec-2011 20:27

checked my vodafone online details, and it says i have a free bestmate till dec 2012

...strange then that the email would say i've just signed up to pay for one...

I know you guys have had a few eDM gliches in the last few days, so i'll tick that up to some frantic silly-season last-minute-marketing-campaign deadlines :)

Cheers & beers.