Internet pages slow to load........help

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Makuta

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#95858 14-Jan-2012 21:36

Hi there

I have my broadband through I Hug ( Vodafone)
I am connected to the internet ok.
I have completed the speed test and that is all good.

However pages are downloading way too slowly...pages that are usually immediate are taking way too long to load.
I have contacted Vodafone help desk and they couldn't help.

Hoping someone here has an answer...so frustratingly slow!

Thanks!!

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#568924 14-Jan-2012 21:50

Some line/modem statistics would be a good start.

Makuta

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#568928 14-Jan-2012 21:58

Sorry do you mean modem type and what is line?

Makuta

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#568930 14-Jan-2012 21:59

even when i push compose reply it takes a while..normally instant!

freitasm

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#568933 14-Jan-2012 22:08

How is your PC connected to the router? Via ethernet or WiFi?

Are you using the ISP DNS or something else (if you are not sure, have DNS been changed by a "friend who knows all about Internet" for example?)

Have you installed any new programs before this started happening?

Are you running any antivirus? Which one?

When was the last time you ran a full antivirus scan?

Do you have filters for your phones on this line?

Line modem/stats can be found in your modem administration web pages.

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l43a2

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#568947 14-Jan-2012 22:57

have you gone over your data limit..........

jayemm

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#568957 14-Jan-2012 23:22

I also use Vodafone broadband and have found it very slow since last night, no better today. Seems worse for overseas sites. Just run a speed test on Vodafone website, results as follows, but I don't have any previous speed test results to compare "normal" performance

Last Result:
Download Speed: 6550 kbps (818.8 KB/sec transfer rate)
Upload Speed: 506 kbps (63.3 KB/sec transfer rate)
Latency: 26 ms
Sat Jan 14 2012 23:19:02 GMT+1300 (New Zealand Daylight Time)

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Sheagae

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#568962 14-Jan-2012 23:39

Think I'm having the same issue. A lot of webpages just taking a long time to load up, could be waiting a few seconds.

myfullflavour

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#568972 15-Jan-2012 00:19

I'm on Vodafone. Same issue here - speedtests are fine but every device (windows 7 desktop, iPhone, iPad, iMac) is loading pages really really slow.

Glad to know I'm not the only one!

jaskarn

97 posts

Master Geek

#568973 15-Jan-2012 00:24

Having the same issue here with Vodafone, pages load very slowly. Still have plenty of data, its just started happening tonight. Stats seem fine.

StatisticsDownstreamUpstreamLine Rate14946 Kbps1209 KbpsAttainable Line Rate18072 Kbps1280 KbpsNoise Margin12.6 dB12.8 dBLine Attenuation20.5 dB9.7 dBOutput Power0.0 dBm12.8 dBm

freitasm

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#568997 15-Jan-2012 07:44

Ok, so those questions I posted first wound't apply, seeing this seems to be a widespread problem.

Could you people afffected by this also report in our ISP Faults page.

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johnr

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#569012 15-Jan-2012 10:06

Just seen this thread can anyone confirm if this an on going issue right now?

John

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nakedmolerat

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#569014 15-Jan-2012 10:08

yes... it has been like this since friday evening

(even loading geekzone takes a while)

jayemm

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#569016 15-Jan-2012 10:19

Problem appears to have been resolved this morning, pages now loading at normal speed

johnr

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#569023 15-Jan-2012 10:49

Put me in a round room and tell me to sit in the corner

bmt

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#569088 15-Jan-2012 13:57

Pretty sure I was having the same problem. Sites that normally loaded fine were taking a long time. When I tried to do a Speed Test I was able to click Begin Test but nothing happened after that (didn't find a server, and no speed test). I thought it was my laptop playing up as it didn't seem to affect my phone, but as mentioned above seems to be resolved now.

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