Broadband Disconnecting

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hollowdrum

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Topic # 95969 17-Jan-2012 20:15

Im having a problem with my HG556a vodafone modem. Most of the time it goes fine but every few days [usually once a week] it just disconnects from internet [shows the "There's a problem with your Vodafone broadband connection." router page] and i end up having to restart modem to get it to work again. It seems to be getting worse as it happened today and yesterday. The worse part of it is when it happens when im in the middle of a online game.

So is anyone else had a problem like this or knows how to fix it??

freitasm

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Reply # 570141 17-Jan-2012 21:13

Do you have Sky, fax or a monitored alarm on this line?

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hollowdrum

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Reply # 570148 17-Jan-2012 21:23

freitasm: Do you have Sky, fax or a monitored alarm on this line?

No, only one land line

freitasm

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Reply # 570151 17-Jan-2012 21:25

You might not have a monitored alarm contract, but are you sure there isn't an old alarm connected somewhere, left behind by previous owner or landlord, even without a contract?

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johnr

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Reply # 570164 17-Jan-2012 21:41

Have you seen green cabinets popping up on the street?

hollowdrum

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Reply # 570212 17-Jan-2012 23:46

freitasm: You might not have a monitored alarm contract, but are you sure there isn't an old alarm connected somewhere, left behind by previous owner or landlord, even without a contract?

there is an old unused alarm system ill check that out tomorrow thanks.

johnr: Have you seen green cabinets popping up on the street?

wtf

cyril7

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Reply # 570240 18-Jan-2012 07:52

Hi, John was not referring to something seen after a night on the hard stuff, but was asking if your area has recently been cabinetised. If it has and you are on a cabinet and on the Red network then that could be causing random disconnections and overall poor speeds. To see if you are on a cabinet or not put your address into the following link.

http://www.chorus.co.nz/service-availability-tool

Tell us about your house phone wiring, how many sockets, what filters are on various phone devices, this includes anything connected to the phoneline, fax's skybox etc etc and do you have an alarm system, used or not.

Cyril

Ragnor

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Reply # 570454 18-Jan-2012 15:59

hollowdrum:
freitasm: You might not have a monitored alarm contract, but are you sure there isn't an old alarm connected somewhere, left behind by previous owner or landlord, even without a contract?

there is an old unused alarm system ill check that out tomorrow thanks.

johnr: Have you seen green cabinets popping up on the street?

wtf

Telecom NZ** Whisper Cabinet
http://www.youtube.com/watch?v=KztRepvAnSA

** Chorus now.