Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




353 posts

Ultimate Geek


# 96243 23-Jan-2012 08:31
Send private message

I opened this thread over in the Sky forums here because I cannot stream iSky without persistent buffering issues.

Basically, whenever I have tried watching any Sky Sport streams (particularly the Aussie Open) this last week, my iSky loads and plays but it halts and buffers every 10-20 seconds.

According to the other thread I posted, other users were testing this yesterday and posting at the same time as me and reported iSky playing without stopping to buffer every 10-20 seconds. However, those users were NOT on telstraclear and one user reported seeing the same issue when using iSky on a family member's Tesltra connection.

For the record, I'm connected to Tesltraclear via ADSL in Central Auckland and I always synch at 20mbps (thank you cabinet upgrade!) and I connect to my Draytek Vigor 120 modem via ethernet.  My connection pulls 17mbps all the time and I watch lots of live streams from around the world and never have buffering issues.

Are there some other Telstra users here who use iSky? Can you report if you suffer any buffering issues, particularly while watching Sky Sport streams via iSky?  If so, can you report your general location (Auckland, Wellington, Christchurch, etc...) 

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
4 posts

Wannabe Geek


  # 572414 23-Jan-2012 16:10
Send private message

Thanks for this thread, spacedog. Just joined up to say there are abysmal buffering problems (every 15 secs or so) trying to watch sport here in Paraparaumu using Telstraclear.

TC's large presence here has allowed me try it at a neighbour's place and connect the dots, backs you up on it being a TC-specific issue.

Watching Catchup seems fine, no buffering problems. I haven't tried it live at 4am or something yet to know for sure if virtually zero traffic allows a smooth stream.



353 posts

Ultimate Geek


  # 572418 23-Jan-2012 16:15
Send private message

Thanks for post. Keep us advised.

Will be interesting to see if any other telstra users weigh-in on this thread. 

 
 
 
 


8034 posts

Uber Geek

Trusted

  # 572431 23-Jan-2012 16:40
Send private message

Replied in your other thread, not sure why you need two threads... it's just going to split the replies.



353 posts

Ultimate Geek


  # 572441 23-Jan-2012 17:02
Send private message

moved the thread to this one as it is more appropriate since it appears to be a TC issue

8034 posts

Uber Geek

Trusted

  # 572447 23-Jan-2012 17:06
Send private message

So what does: tracert cdn.isky.co.nz look like?

Start > Run (or windows key + r) > cmd > tracert cdn.isky.co.nz



353 posts

Ultimate Geek


  # 572450 23-Jan-2012 17:08
Send private message

fyi....called Tesltraclear tech support and soon as I said I'm having a problem with iSky the rep said, "Yes we are aware that there is a problem with streaming iSky and we are looking into it"

457 posts

Ultimate Geek

Trusted

  # 572651 24-Jan-2012 10:46
Send private message

I noticed the CND is hosted with Orcon so suspect a TCL <--> Orcon peering issue.




---------------------------------------------------------------
Nebukadnessar


 
 
 
 


4 posts

Wannabe Geek


  # 572807 24-Jan-2012 15:29
Send private message

Does seem to vary on traffic for me, not iSky's but maybe Telstra's total. Got up and watched the 4th set of Hewitt v Djokovic (2am-3am) without any buffering, stream just occasionally had that 240p look to it.

First few balls of Australia v India cricket test today, bad as ever. A CNN interview right now in the cricket's lunch break, repeatedly buffering.

7 posts

Wannabe Geek


  # 573497 26-Jan-2012 11:06
Send private message

Hi, I am with Telstra at my work place, and have exactly the same issues...

But at home with snap, its 100% better with streamimg isky.

Did Telstra give you a time frame, when this issue may be fixed?????
if not I may need to change providers.

Did the trace thing and it looks like this below, which means nothing to me.

cheers
C:\Documents and Settings\Owner>tracert cdn.isky.co.nz

Tracing route to fm-p9345.id.velocix.com [60.234.60.132]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  RTA220U.lan [192.168.1.1]
  2     8 ms     7 ms     7 ms  lo0.internet.ivpn.pe22.telstraclear.net [218.101
.61.114]
  3    20 ms    20 ms    20 ms  ge-2-0-0-906.ie2.telstraclear.net [203.98.18.65]

  4    20 ms    20 ms    20 ms  ggis-gige-v906.telstraclear.net [203.98.18.67]
  5    21 ms    20 ms    20 ms  g0-1-0.tkcr3.global-gateway.net.nz [210.55.202.5
0]
  6    22 ms    20 ms    20 ms  orcon-dom.tkcr4.global-gateway.net.nz [203.96.66
.102]
  7    21 ms    20 ms    20 ms  xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13]
  8    46 ms    45 ms    45 ms  121.99.12.0
  9   153 ms   153 ms   153 ms  60.234.60.156
 10   154 ms   154 ms   153 ms  60.234.60.132

Trace complete.

19282 posts

Uber Geek
Inactive user


  # 573501 26-Jan-2012 11:13
Send private message

This issue is happening on many carriers not just Telstraclear



353 posts

Ultimate Geek


  # 573507 26-Jan-2012 11:24
Send private message

Which other carriers? Are you seeing it on Vodafone?



353 posts

Ultimate Geek


  # 573510 26-Jan-2012 11:28
Send private message

xboxnz: Hi, I am with Telstra at my work place, and have exactly the same issues...

But at home with snap, its 100% better with streamimg isky.

Did Telstra give you a time frame, when this issue may be fixed?????
if not I may need to change providers.

Did the trace thing and it looks like this below, which means nothing to me.

cheers
C:\Documents and Settings\Owner>tracert cdn.isky.co.nz

Tracing route to fm-p9345.id.velocix.com [60.234.60.132]
over a maximum of 30 hops:

  1      2     8 ms     7 ms     7 ms  lo0.internet.ivpn.pe22.telstraclear.net [218.101
.61.114]
  3    20 ms    20 ms    20 ms  ge-2-0-0-906.ie2.telstraclear.net [203.98.18.65]

  4    20 ms    20 ms    20 ms  ggis-gige-v906.telstraclear.net [203.98.18.67]
  5    21 ms    20 ms    20 ms  g0-1-0.tkcr3.global-gateway.net.nz [210.55.202.5
0]
  6    22 ms    20 ms    20 ms  orcon-dom.tkcr4.global-gateway.net.nz [203.96.66
.102]
  7    21 ms    20 ms    20 ms  xe-1-0-0.cre1.nct.orcon.net.nz [121.98.9.13]
  8    46 ms    45 ms    45 ms  121.99.12.0
  9   153 ms   153 ms   153 ms  60.234.60.156
 10   154 ms   154 ms   153 ms  60.234.60.132

Trace complete.


No. Telstra didn't give me an estimate. I'm still having issues and I just haven't had time to call TC and complain/request an update.

19282 posts

Uber Geek
Inactive user


  # 573519 26-Jan-2012 11:50
Send private message

spacedog: Which other carriers? Are you seeing it on Vodafone?


Vodafone / xnet take your pick

Vendor is looking into the issue

566 posts

Ultimate Geek

Trusted
TelstraClear

  # 573531 26-Jan-2012 12:07
Send private message

We’re also aware of this issue and investigating to determine where the cause lies.



353 posts

Ultimate Geek


  # 573544 26-Jan-2012 12:42
Send private message

Thanks for posting Tesltraclear!!! That's a big help to get the update!

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27


New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18


Norton LifeLock Launches Norton 360
Posted 21-Oct-2019 08:11


Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.