I haven't been able to get connection since yesterday morning. TC said they finally put an analyser on my account and will take further action after 24 hours. However, I have a feeling that they might be having some major outage issues nationwide at the moment (mainly from call center's auto-response messages). Anyone else having the same issue?

By the way, I found something amusing about TC's network status webpage. Try http://networkstatus.telstraclear.co.nz/ and http://networkstatus.telstraclear.co.nz/?section=customer-zone&submenu=servicestatus.

The URL without the query string brings up a page that says paradise.net is having major disruptions and the one with the query string brings up one that says paradise.net is having some known problems.