The phone is trying to connect through the VFNZ Gateway. Is this the correct access point?
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I have the same phone and problem as Nix, the phone does not appear to be preconfigured with VFNZ Internet so emails don't work - it definitely looks like it is a problem getting out intially rather than a problem at the mail server end as it gets stuck trying to use the VFNZ Gateway.
In Settings/Configuration:
In Default Config Settings I only have "Vodafone NZ" - in the details it tells me that applications supported are web/multimedia messages/streaming - but not email.
In Preferred Access Point I have a choice of VFNZ Gateway or VFNZ Streaming, both of which point at live.vodafone.com rather than www.vodafone.net.nz. VFNZ Gateway is set as the preferred access point.
In Personal Config Settings it looks like you can add an Access Point. I have tried this but not sure that I had the settings right:
Account Name: defaults to "my access point", assume it doesn't matter whether we rename this to VFNZ Internet or not
Access Point Settings -
Data Bearer: packet data (default, also has GSM data)
Bearer Settings -
Packet Data Access point - have entered www.vodafone.net.nz (default is "internet")
Network Type - choice of IPv4 or IPv6, first one is the default
Authentication Type - choice or normal or secure, first one is the default
User Name - assume this should be blank?
Password - assume this should be blank?
Once all that is entered, you can then select the access point you have just entered and "Activate" it which assigns it as the preferred access point rather than VFNZ Gateway.
Trotting back to the email client in Messaging and trying to connect, you then get the "Cannot connect to network. Check connectivity settings" message straight away, rather than first seeing the message about it using the VFNZ Gateway.
Back in Personal Config Settings, there is also an Email option, where you can configure the incoming and outgoing access points and mail servers separately. I have tried using "default" as the access point for both (which is now set to "my access point"), and also tried telling it not to use the default and instead entering the setting directly (using the same details as used for "my access point").
Then "activate" it, trot back to the email client, still get "Cannot connect to network. Check connectivity settings".
Perhaps I'm not setting things up in the right order, or not turning on and off the phone at some crucial junction? There must be some combo I haven't yet tried, but not sure what it is, so any comments welcome. I've also tried it with various of my email accounts (paradise, ihug and my own domain name accounts) but as I said, it looks like it's not even getting as far as any of those mail servers.
Another potential clue: if I go to Settings/Connectivity and look at Packet Data, that seems to have an active "alias for access point" of VFNZ Internet and is pointing at www.vodafone.net.nz. Not sure if it was like that originally or if something I have done in the Configuration area has changed this Connectivity area, I haven't made any changes directly in Connectivity.
Phone isn't a dodgy import or anything like that, I won it from a Vodafone rep at a conference last week :)
Regards
Alex
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