Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Brunzy

2016 posts

Uber Geek

Trusted

#99748 26-Mar-2012 20:37
Send private message

Has anybody managed to get throught to Telstra in the last week?
Just called again  " your call cannot be connected due to overloading"been like that since mid last week.. I am having issues with my A/c , and have emailed them but, 'they can't help I have to call". No big deal if you CAN call.
Sent another email last Thurs re above but no reply, Really poor service    

Create new topic
fastie81
43 posts

Geek


  #600550 27-Mar-2012 08:43
Send private message

I get someone answering and they keep telling me they will call me back..
3 days and still waiting..
 



r2b2
586 posts

Ultimate Geek


  #600645 27-Mar-2012 11:57
Send private message

They don't even seem to be answering questions submitted by email either. Submitted one on 22/03 and STILL waiting a response.
 

fastie81
43 posts

Geek


  #600672 27-Mar-2012 12:46
Send private message

I am calling them to transfer my service to my new home, but with all this waiting I am looking at alternatives..
So they are really not doing them self any favours..
 



Dulouz
883 posts

Ultimate Geek


  #600683 27-Mar-2012 13:15
Send private message

Just don't pay your bill, I find that they are very prompt in chasing up overdue accounts.




Amanon

quickymart
13948 posts

Uber Geek

ID Verified

  #600859 27-Mar-2012 17:48
Send private message

Tried calling faults = "the longest currently waiting call is...25...minutes"
Tried calling customer services = "the longest currently waiting call is...17...minutes"

Good thing I wasn't in a hurry :S I kind of wonder how many people they have answering their phones these days...

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.