Civil Defence mobile alerts

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#1908064 26-Nov-2017 18:32

Provide feedback to Civil Defence here!

Balm its gone!

davidcole

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#1908065 26-Nov-2017 18:32

Mother’s Samsung j5 didn’t receive it. I think it’s one year old. Assuming the last software update didn’t make this feature work.

Pity since she lives alone.

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Starscream122

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#1908066 26-Nov-2017 18:38

I would like to report that this time I received the alert. we were having our dinner and my mobile telephone was right next to me on the table. it gave me a hell of a fright. I thought my phone had gone faulty.

davidcole

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#1908067 26-Nov-2017 18:38

I have an Alcatel one touch, use for an Sms gateway. Bought it 3 months ago - no alert.

MikeB4

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#1908068 26-Nov-2017 18:39

My iPhone 7plus received it but my wife’s Huawei didn’t

Here is a crazy notion, lets give peace a chance.

Behodar

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#1908069 26-Nov-2017 18:40

I didn't notice it at first - I was playing a game (with headphones) and it went off just as an in-game self-destruct timer hit zero. It took me a moment to figure out why it was still playing over the "load game" screen! I then thought it was a smoke alarm going off...

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freitasm

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#1908070 26-Nov-2017 18:42

@SATTV:

When I hit the home button the message went away, there is no way that I can see to go back to see the message.

Must be an iPhone thing. My Huawei is showing a notification that shows the message again.

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Gilco2

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#1908071 26-Nov-2017 18:42

My HTC 10 never got it and I had even gone into messages beforehand and turned on Cell Broadcast but no message

Aredwood

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#1908073 26-Nov-2017 18:44

Oblivian:
cruxis:
What setting on phone disables this?

The setting that sees you buying an import (not tied to NZ operator firmware) or non iPhone device.

It cannot be bypassed.

you won’t be able to opt-out of receiving Emergency Mobile Alert. Your phone may show optional settings used in other countries, but in New Zealand we will use a special broadcast channel that is permanently on.

That is any company that agrees to deploy a change (apple and Samsung) to known NZ telco firmware

My parallel import S8+ still got the alert. Although the alert type was written in Chinese, and the tone didn't seem that loud. The message content itself displayed fine. Phone has Taiwan firmware on it.

Glad that I got it at the same time as everyone else. As I was expecting the alert to go out at exactly 1800. Was initially thinking that I would be long dead due to a disaster if my phone had a 15min delay.

Ouranos

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#1908074 26-Nov-2017 18:46

Everyone else's message has the functional title "Emergency Alert". Mine has the much grander "Presidential alert"!

Oblivian

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#1908075 26-Nov-2017 18:46

If everyone feels left out the form has the model/details capture area for them to crowd source a potential wider spread.

Other than that the phones that can are very specific.

It's a specific Channel in NZ - a change likely needing firmware update. Said update is not pushed to every global mode device (but some may also have it out of box), has to be in targeted area and manufacturer identified as a NZ homed device

So the list of not working in our community is likely going to be massive with the parallel imports we do. Likewise warehouse stationary and NZ tech stores with non NZ model imports sold as a wider handset range

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Behodar

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#1908076 26-Nov-2017 18:47

freitasm: Must be an iPhone thing. My Huawei is showing a notification that shows the message again.

It's viewable from my iPhone by doing the "swipe for notifications" thing.

geocom

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#1908077 26-Nov-2017 18:48

I got the message on my oneplus 5 the strange thing though is mine was about 3 min after everyone else got theirs and my brother got it on his iPhone but it never made a sound.

For something that is meant to get the message out to everyone as quickly as possible 3 min could make a huge difference to survivability.

Geoff E

Oblivian

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#1908078 26-Nov-2017 18:49

Aredwood:
Oblivian:
cruxis:
What setting on phone disables this?

The setting that sees you buying an import (not tied to NZ operator firmware) or non iPhone device.

It cannot be bypassed.

you won’t be able to opt-out of receiving Emergency Mobile Alert. Your phone may show optional settings used in other countries, but in New Zealand we will use a special broadcast channel that is permanently on.

That is any company that agrees to deploy a change (apple and Samsung) to known NZ telco firmware

My parallel import S8+ still got the alert. Although the alert type was written in Chinese, and the tone didn't seem that loud. The message content itself displayed fine. Phone has Taiwan firmware on it.

Glad that I got it at the same time as everyone else. As I was expecting the alert to go out at exactly 1800. Was initially thinking that I would be long dead due to a disaster if my phone had a 15min delay.

Good to know, so either the 8s are Multi channel or were using the same as some China regions.

And presidental looked to be a higher level than their standard AMBER so guess that's only needed a minor change too

paulchinnz

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#1908079 26-Nov-2017 18:50

SWMBO's Mate 8 got this:

Actually she's had 7 alerts so far since 1818. Guess she's now the PWMBO.

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