Warehouse Mobile

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drewchad

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# 207933 20-Jan-2017 07:18

Previous topics seem to have slammed this provider but for low call/moderate data customers what are the downsides, surely they are currently the best value?

For $10/month it seems you get 1GB(currently 2GB until the end of the month) +$2 towards calls & texts at 4c/min & 2c/txt;for $15 you get 1.5GB(3GB) plus $3 for calls & texts & for $20 you could get 2GB(4GB) with $4 for calls

Cheapest plans with at least 1GB of data on skinny are $26/mth, skinny direct gives you 3Gb for $30, 2degrees charge $19 for 500gb & $10/GB.

Am I missing something or have the Warehouse's data packs flown under the radar, I can't see why they are not more popular? Tell me why I shouldn't switch from my $16/mth 500Mb combo with skinny?

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# 1706163 20-Jan-2017 07:30

look how long your credit expires after topping up

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sbiddle

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# 1706164 20-Jan-2017 07:32

So is a normal data pack $4 for 1GB (2GB during the promotion) or 512MB doubled to 1GB during the promotion? It's not clear anywhere on their website.

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# 1706181 20-Jan-2017 07:43

Linux: look how long your credit expires after topping up

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And the difference between that a a Skinny $16/ Others $19 monthly pack is? They all expire after a month but admittedly do have carryover.

To be honest I didn't think much of the Warehouse plans initially with their 6c/Mb, 2c/text, 4c/min min $10 expires 31 days offer but add in the $4 packs and it doesn't look that bad.

My kids pay $19 per month but they don't make phone calls. For $10 they can get 1GB data, unlimited texts and 50 minute talk time.

Maybe time for them to change over.

richms

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# 1706183 20-Jan-2017 07:45

They are on 2degrees, whereas skinny is on spark. So big win to skinny there.

Monthly topups would really get me down, losing credit if one fails to go thru because a credit card/bank decides to be a dick about it at the time would happen, possibly losing several 10's of dollars.

The double data deal expires in a month or so, which means its back to their usual pricing on it.

It can be an ok deal I guess, if you stack the $4 for a gig packs to the max of 4 it will be quite a bit better value than vodafone or spark but I really cant deal with half a network and montly topups.

Richard rich.ms

drewchad

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# 1706185 20-Jan-2017 07:54

I don't think there is any credit as such, whatever you pay only lasts a month as I understand it, they catch you out by only being able to top up in increments of $5, so if you are only really after the data you would have to factor this into how you perceive the value, e.g. 2 GB is really going to cost you $20 not $16 as you lose the other $4 of credit.

But if you are happy with the no roll over, which I think I am, it still seems to be a winner.

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# 1706186 20-Jan-2017 07:58

richms:

They are on 2degrees, whereas skinny is on spark. So big win to skinny there.

Not sure how that is a plus - maybe if Vodafone/2D coverage is poor in your area or if you travel to spots with lack of coverage? Historically I've preferred VF/2D due to the wider range of handsets but that's mostly 3G and 4G has made the issue a bit moot now (unless you're in the country a lot)

Monthly topups would really get me down, losing credit if one fails to go thru because a credit card/bank decides to be a dick about it at the time would happen, possibly losing several 10's of dollars.

Can you explain this? There's no carryover of credit (or data, mins or anything) with WM - you lose it all after 31 days. I don't understand how you could lose money - worse case is you don't have any data/min/text after 31 days until you topup again. Same as a plan really. Or am I wrong here?

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# 1706189 20-Jan-2017 08:04

The real issue with the service is the inflexability with the way billing works.

If you want want the 1GB and unlimited TXT and make very few calls the $10 per month is a great deal. The problem is if your usage varies each month or if you run out of a credit a few days before the end of the month. The topup amounts mean you will lost money when the monthly billing cycle then hits.

Do they have $5 voucher topups now? I thought the minimum was $10? If I recall correctly $10 is the minimum you can auto topup or topup online as well.

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# 1706202 20-Jan-2017 08:40

2 people support this post

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Not sure how that is a plus - maybe if Vodafone/2D coverage is poor in your area or if you travel to spots with lack of coverage? Historically I've preferred VF/2D due to the wider range of handsets but that's mostly 3G and 4G has made the issue a bit moot now (unless you're in the country a lot)

2G everywhere because they dont have as much 3G coverage as the others, Loss of connection when handing over to VF's network till the handset re-joins the network meaning no data for up to a minuite sometimes when leaving a 2 degrees area into one that you roam.

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Can you explain this? There's no carryover of credit (or data, mins or anything) with WM - you lose it all after 31 days. I don't understand how you could lose money - worse case is you don't have any data/min/text after 31 days until you topup again. Same as a plan really. Or am I wrong here?

Top up $100, Buy a $10 pack of stuff - other networks, in a month you have $90 on the phone. Warehouse, you have $0. Credit gone. Perhaps topping up all the time is fine if you are a week to week money situation person, but I prefer to not have to think about things for a very long time.

Richard rich.ms

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# 1706581 20-Jan-2017 18:21

sbiddle:

The real issue with the service is the inflexability with the way billing works.

If you want want the 1GB and unlimited TXT and make very few calls the $10 per month is a great deal. The problem is if your usage varies each month or if you run out of a credit a few days before the end of the month. The topup amounts mean you will lost money when the monthly billing cycle then hits.

Do they have $5 voucher topups now? I thought the minimum was $10? If I recall correctly $10 is the minimum you can auto topup or topup online as well.

Do they have a set monthly billing cycle as such or does your credit last for 31 days from the date you load it?

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# 1706585 20-Jan-2017 18:34

For low usage calling / SMS and small amounts of data Vodafone Pay&Go offers far better value and credit is valid for 1 year

hhttp://www.vodafone.co.nz/prepay/pay-and-go/

20 cents per minute calling

1 cent SMS

Fantastic Friday offers which I have seen 2GB of data for .95 cents or sometimes free, Cheap minute bundles

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drewchad

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# 1706784 21-Jan-2017 00:51

Am I interpreting this correctly:

"How are Pick'n Go pack expiry dates calculated?

Pick'n Go packs last 31 days from the date they are loaded or until fully used.

E.g. if a customer has $4 of flex credit due to expire shortly, they could purchase a pack that would last a full 31 days."

Does this mean for $10 I could add a $4 1GB data pack that lasts 31 days, or until used, then buy another one on day 31, effectively stretching $10 to last two months with a GB of data each, assuming very low calls & texts i.e. less than $2 worth in month 1, albeit in month two I would have no call/txt credit?

You may have to make sure you fully use your data on or before 31 days & it is obviously a lot more hassle, but for a tight arse 1GB of data for $5/mth seems appealing, unless I'm missing something.

So for my use case this is a good saving from my $16/mth 500MB skinny combo, especially with a dual sim phone, I can use the Warehouse mobile for data mostly + the odd call & text in the 1st period & have a more conventional sim as a backup, where the credit doesn't expire for 12 months, for any other calls when the warehouse sim has no call credit, or alternatively use skype etc. rather than cellular calls.

My only concern now is what will these data packs cost after the promotion period? The waybackmachine shows the prices as $8/GB with "double data" (exp 28/2/17) in Nov-16 & Dec-16 shows the current $4/GB with "double data". So I am guessing worse case scenario is $8/500MB (Oct-16 pre-promotion pricing) but am expecting $4/500MB if they don't roll over the offer.

Also note, the other Warehouse mobile thread below states you can top up any amount over $10 by IVR, so if you knew you needed more data per month you can actually, currently, get 3GB of data only for exactly $12/mth (useful again for dual sim users?).