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362 posts

Ultimate Geek
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Topic # 225776 5-Dec-2017 12:16
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Hi Guys,

 

I thought I would share my story with you, I'm working through this with the people I bought the phone off so still a work in progress. 

 

     

  1. Situation bought a new phone off Trademe, re-seller had good reviews been a member for a few years.
  2. Story Phone gifted by Boss, user is an Apple User hence the sale.
  3. Phone not Blacklisted with http://www.tcf.org.nz
  4. The phone was new still had plastic on it.
  5. Used phone for a Month and a half then stopped working yesterday.
  6. I find out the Phone has been IMEI Blacklisted due to non payment, and the phone as of today is now Blacklisted on http://www.tcf.org.nz
  7. Talked to re-seller last night they talked to their boss who bought the phone off Trademe as a gift the original buyer did not pay the bill.

 

Interesting Story I know and a right Pain. 

 

But the wrinkle is if a person buys a phone does not pay for it, for a while its a active phone working as a normal phone that anyone can use until the Telco decides to pull the pin in my case a Month and a half later, so effectively a time bomb.

 

Talking to the Telco's Fraud Team they cannot tell me anything on who has not paid the bill nor the outstanding amount; if its a small amount this could be paid off and according to the Fraud team the Lock can be removed.

 

I'm holding off pushing the button on the Police / Trademe for a a couple of days to give the people who sold me the phone time to resolve it.

 

I'll let you know how it works out.

 

 

 

 


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3073 posts

Uber Geek
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  Reply # 1913260 5-Dec-2017 12:27
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So the story changed from "boss gave me phone" to "boss bought phone on trademe and gave to me"....... red lights are flashing...

 

 

 

I suspect the original purchaser ( from the Telco) have got the phone on a $XX a month, ( probably under someone elses name) , they have paid it for the first month to keep the phone alive while they sell it on, they now have $$$ and you have a dud phone,

 

I am not expecting that the original purchaser is going to keep paying the phone off,

 

It looks like a scam.... I think you are gonna be out of pocket......




362 posts

Ultimate Geek
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  Reply # 1913276 5-Dec-2017 12:32
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I Agree it does sound like a scam and one that can be repeated easily, personally looks like a real big hole that I cannot see an easy way to police from the buyers point of view that is the reason I posted this to wave the flag.

 

I'll let you know how I go in getting a resolution to this.


2417 posts

Uber Geek
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  Reply # 1913288 5-Dec-2017 13:07
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The list could be modified to lost,, stolen and not yet paid off. I believe finance companies can register their interest in vehicles.



362 posts

Ultimate Geek
+1 received by user: 36


  Reply # 1913300 5-Dec-2017 13:29
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Hi guys what are you thoughts, the guy I bought the phone off does not have the money anymore and has offered me 70% of what I paid for the phone plus I have a screen protector to write off and the case I'll keep.

 

At the moment seems like at least I'll get something back out of this.

 

 


1804 posts

Uber Geek
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  Reply # 1913314 5-Dec-2017 13:36
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DeepBlueSky:

 

Hi guys what are you thoughts, the guy I bought the phone off does not have the money anymore and has offered me 70% of what I paid for the phone plus I have a screen protector to write off and the case I'll keep.

 

At the moment seems like at least I'll get something back out of this.

 

 

 

 

 

 

I'd just push go on the police...





Handsome Dan Has Spoken.

409 posts

Ultimate Geek
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  Reply # 1913319 5-Dec-2017 13:47
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DeepBlueSky:

 

Hi guys what are you thoughts, the guy I bought the phone off does not have the money anymore and has offered me 70% of what I paid for the phone plus I have a screen protector to write off and the case I'll keep.

 

At the moment seems like at least I'll get something back out of this.

 

 

"Doesn't have the money anymore" - unless he's 16 years old he has the money, he just doesn't want to give it to you. This is a scam. You're just choosing to be scammed a bit less.

 

If you tell him his offer isn't acceptable and you will be contacting the police, I bet you he'll magically find the rest of the money.


3073 posts

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  Reply # 1913321 5-Dec-2017 13:50
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DeepBlueSky:

 

Hi guys what are you thoughts, the guy I bought the phone off does not have the money anymore and has offered me 70% of what I paid for the phone plus I have a screen protector to write off and the case I'll keep.

 

At the moment seems like at least I'll get something back out of this.

 

 

But If this guy is in on the scam, they get the phone back, with 30% of the price, they can take it, pay off the dues and another month of what is owed, and make the whole thing go round again on someone else,

 

 

 

push the big blue button


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Uber Geek
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  Reply # 1913343 5-Dec-2017 14:24
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I cant imagine the police being interested at all.
If they cant respond to REAL crimes, they wont be wasting time on a phone from trademe.

 

They will probably argue its a civil issue, as the ph wasnt stolen.

 

Cut your losses. Better to get something than nothing.
Take the 70% and keep the ph untill the rest is paid back.


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  Reply # 1913349 5-Dec-2017 14:31
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This explains why the telcos were so happy to sign onto the blacklisting system!




362 posts

Ultimate Geek
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  Reply # 1913350 5-Dec-2017 14:33
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Update:

 

Talked to the Police and as 1101 noted they came back with its a Civil issue and advised me to contact Citizens Advice Bureau. I have given them details and they are looking into it, I wonder if they can get the information from the Telco.


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862 posts

Ultimate Geek
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  Reply # 1913355 5-Dec-2017 14:38
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I would report this to Trademe.  They have the power to do something to ensure that the trader isn't scamming others.

 

And, I would explain to the trader that the situation is not acceptable.  Be prepared to go to Citizens Advice Bureau.

 

If all else fails - make sure you report it to Trademe ...


171 posts

Master Geek
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  Reply # 1913356 5-Dec-2017 14:38
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What type of phone is it, is it possible to change the IMEI number on it?


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Uber Geek
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  Reply # 1913364 5-Dec-2017 14:43
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allio:

 

DeepBlueSky:

 

Hi guys what are you thoughts, the guy I bought the phone off does not have the money anymore and has offered me 70% of what I paid for the phone plus I have a screen protector to write off and the case I'll keep.

 

At the moment seems like at least I'll get something back out of this.

 

 

"Doesn't have the money anymore" - unless he's 16 years old he has the money, he just doesn't want to give it to you. This is a scam. You're just choosing to be scammed a bit less.

 

If you tell him his offer isn't acceptable and you will be contacting the police, I bet you he'll magically find the rest of the money.

 

 

Agree to this. Even though we now know cops won't do anything, it's a good bluff to try




362 posts

Ultimate Geek
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  Reply # 1913405 5-Dec-2017 16:06
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UPDATE:

 

Phone is a Note8

 

I have talked to the Citizens Advice Bureau, they gave me two numbers

 

TDR - Telecommunication Dispute Resolution - www.tdr.org.nz - They will try and gen the Telco to assist bit of hopeful option

 

Consumer Protection - Could not help but suggested I talk to the Disputes Tribunal to get a ruling against the person I bought the Phone from costs $45 dollars plus time and would be 5 to 6 weeks wait I was told.

 

 

 

So a bit of dance.

 

 


1468 posts

Uber Geek
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  Reply # 1913409 5-Dec-2017 16:10
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is it going to get to the point of where we have to have a registry of phones that are on plans so end users can check before buying? kinda like money owning on cars.





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