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Jizah

216 posts

Master Geek


#249262 3-May-2019 06:21
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Does anyone else have trouble with data dropouts on Warehouse Mobile? Trying to figure out if it's a handset or network issue. I've tried 2 phones though so I am leaning towards network.

 

 

 

 

The icon by the clock will come up, and when I load up the WM app it says I have no date.

 

A restart fixes it, but it is happening quite often.


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hhan
127 posts

Master Geek

ID Verified

  #2229871 3-May-2019 06:48
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IPhone user here. Same story. Definitely network problem. Have heard same issue on 2D as well.

 
 
 

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Hiamie
353 posts

Ultimate Geek


  #2229999 3-May-2019 10:10
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My daughter was using Skinny (Central Auckland) on her Nokia 6 without any problems, but changed to Warehouse Mobile a few weeks ago... and immediately started having data drop outs too.

 

I concluded they were due to a network admin  rather than a technical problem, and not a problem in her mobile or signal level problem. The screenshots below show a strong signal connection. She told me the problem self resolves after a few mins which indicates not a credit issue... She has plenty of credit!

 

To my mind, I think that the network thinks she has no credit for a short time, so temporally denies her data access.

 

The last occurrence was yesterday at Auckland Uni, but she just switched to wifi, and after class, it was working again.

 

A while back she sent a couple of screenshots of the problem...

 

Click to see full size

 

Click to see full size

 

Hope this is of some use.





 

 

 


Jizah

216 posts

Master Geek


  #2230090 3-May-2019 12:26
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Thank you, that definitely answers my question. I also get those exact 2 same screenshots when it happens.




howdystranger
152 posts

Master Geek


  #2230107 3-May-2019 12:47
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Yeah the network is a bit hit and miss for me. I had an issue yesterday (in Wellington) where the data seemed to slow down to a non-existent connection ... turning mobile data on and off seemed to fix it


zyo

zyo
513 posts

Ultimate Geek


  #2246068 26-May-2019 19:32
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Happens sometimes, looks like 2degree network has some small issue adpoting a MVNO like warehouse mobile.

 

 

 

Still great service I can put up with it.....For now....


howdystranger
152 posts

Master Geek


  #2246133 26-May-2019 21:23
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A bit off topic sorry.. but has anyone noticed the new android app? Seems to run much faster, and their ugly logo has been replaced

DarkShadow
1645 posts

Uber Geek


  #2246403 27-May-2019 11:42
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howdystranger: A bit off topic sorry.. but has anyone noticed the new android app? Seems to run much faster, and their ugly logo has been replaced

 

I actually thought that green on black squiggle was a graphical glitch instead of an actual logo.

 

Back on topic, I find that toggling airplane mode on and off will fix the data issues, no need to restart the phone.




Jizah

216 posts

Master Geek


  #2246758 28-May-2019 07:55
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DarkShadow:

 

howdystranger: A bit off topic sorry.. but has anyone noticed the new android app? Seems to run much faster, and their ugly logo has been replaced

 

I actually thought that green on black squiggle was a graphical glitch instead of an actual logo.

 

Back on topic, I find that toggling airplane mode on and off will fix the data issues, no need to restart the phone.

 

 

 

 

Thank you, this will be much easier :)


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