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boland

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#253221 1-Aug-2019 15:42
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I'm on a spam call list and I receive phone calls frequently. Initially it was a +61 Oz number, so it was easy to block. But now they have switched to spoof NZ Mobile numbers.

 

The number is different every time. When I call back, I get a non-existing phone number error message.

 

I've contacted my provider, but they say it can only be reported when I'm called 5 times by that number.

 

Right now I've installed a call blocker that blocks all unknown numbers. It's a risk that I miss important calls, but I'm sick of the spam calls. Is there anything else I can do?

 

I believe this can be solved technically by the providers, by just not allowing to spoof invalid mobile numbers? Who can I report this too?


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Stu

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  #2287241 1-Aug-2019 15:47
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Report it to your provider. They'll want details of times, caller's number etc.

ETA: and don't call the numbers back.




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boland

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  #2287242 1-Aug-2019 15:49
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Stu: Report it to your provider. They'll want details of times, caller's number etc.

 

I've reported it, but they say they can only do something with it if I receive multiple calls from the same number. They literally said to me in this case they cannot help as the number is different every time.

 

I'm on Skinny Direct.


Stu

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  #2287244 1-Aug-2019 15:52
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That's always the same response, and that's about all you can do. I doubt anything will change under current laws and policies.




People often mistake me for an adult because of my age.

 

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  #2287245 1-Aug-2019 15:52
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Ever played the game ' whack a mole ' ?

 

This is what it's like trying to block these callers


richms
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  #2287246 1-Aug-2019 15:57
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Contacts only is a good start for accepting calls. Legit callers can send a text to you still.





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  #2287294 1-Aug-2019 16:57
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If you happen to be using an iPhone, the iOS 13 Beta (and obviously the upcoming final release) has a great feature which is simply "silence unknown callers". They just get sent straight to Voicemail where 99% of them wouldn't bother leaving a message.

 

I assume there's something similar already on Android.


 
 
 
 

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pristle
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  #2299806 15-Aug-2019 14:12
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I feel your pain. We recently had a 'spray' of '07' numbers.

 

Letting them divert to voicemail has its own pitfalls, they can harvest additional info such as your name or alternate contact details too, depending what is included in your message.


xpd

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  #2299820 15-Aug-2019 14:44
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"You obviously know who you've called, so leave a message or contact me via another means - have a nice day"

 

 





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mattwnz
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  #2299822 15-Aug-2019 14:50
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Do any NZ phone providers yet provide captcha systems to stop automated call bots  as an option?  eg the caller types in a code that they hear to make sure they are not a bot. It also stops politicians doing those automated calls they doing at election time.  Personally I now never answer calls that I don't know the number of. I let it go to voice ail. The number of non english messages that I can't understand is a bit of a concern, as I have no idea why they are phoning me.


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