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265 posts

Ultimate Geek


# 253221 1-Aug-2019 15:42
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I'm on a spam call list and I receive phone calls frequently. Initially it was a +61 Oz number, so it was easy to block. But now they have switched to spoof NZ Mobile numbers.

 

The number is different every time. When I call back, I get a non-existing phone number error message.

 

I've contacted my provider, but they say it can only be reported when I'm called 5 times by that number.

 

Right now I've installed a call blocker that blocks all unknown numbers. It's a risk that I miss important calls, but I'm sick of the spam calls. Is there anything else I can do?

 

I believe this can be solved technically by the providers, by just not allowing to spoof invalid mobile numbers? Who can I report this too?


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Stu

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  # 2287241 1-Aug-2019 15:47
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Report it to your provider. They'll want details of times, caller's number etc.

ETA: and don't call the numbers back.




Keep calm, and carry on posting.

 

 

 

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Ultimate Geek


  # 2287242 1-Aug-2019 15:49
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Stu: Report it to your provider. They'll want details of times, caller's number etc.

 

I've reported it, but they say they can only do something with it if I receive multiple calls from the same number. They literally said to me in this case they cannot help as the number is different every time.

 

I'm on Skinny Direct.


 
 
 
 


Stu

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  # 2287244 1-Aug-2019 15:52
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That's always the same response, and that's about all you can do. I doubt anything will change under current laws and policies.




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  # 2287245 1-Aug-2019 15:52
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Ever played the game ' whack a mole ' ?

 

This is what it's like trying to block these callers


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  # 2287246 1-Aug-2019 15:57
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Contacts only is a good start for accepting calls. Legit callers can send a text to you still.





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  # 2287294 1-Aug-2019 16:57
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If you happen to be using an iPhone, the iOS 13 Beta (and obviously the upcoming final release) has a great feature which is simply "silence unknown callers". They just get sent straight to Voicemail where 99% of them wouldn't bother leaving a message.

 

I assume there's something similar already on Android.


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Master Geek


  # 2299806 15-Aug-2019 14:12
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I feel your pain. We recently had a 'spray' of '07' numbers.

 

Letting them divert to voicemail has its own pitfalls, they can harvest additional info such as your name or alternate contact details too, depending what is included in your message.


 
 
 
 


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  # 2299820 15-Aug-2019 14:44
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"You obviously know who you've called, so leave a message or contact me via another means - have a nice day"

 

 





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  # 2299822 15-Aug-2019 14:50
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Do any NZ phone providers yet provide captcha systems to stop automated call bots  as an option?  eg the caller types in a code that they hear to make sure they are not a bot. It also stops politicians doing those automated calls they doing at election time.  Personally I now never answer calls that I don't know the number of. I let it go to voice ail. The number of non english messages that I can't understand is a bit of a concern, as I have no idea why they are phoning me.


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