Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




32 posts

Geek


#270523 13-May-2020 17:17
Send private message quote this post

Fax- Facsimile- anyone remember it? Has anyone any idea why I am told that a fax machine cannot now be used on a voice circuit like a Wi-Fi phone network? Presumably too, VoIP? But will work connected directly to copper. Surely, somewhere, cabinet or exchange, the signal will be digitised (what a word) anyway.

 

 

 

Peter


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
7606 posts

Uber Geek

Trusted
Subscriber

  #2482928 13-May-2020 17:32
Send private message quote this post

In general voip services don't support fax very well, what might work today may not always tomorrow, if you must use fax, and God knows why, then get a fax to email service.

Cyril

4542 posts

Uber Geek

Trusted

  #2482968 13-May-2020 18:07
Send private message quote this post

Yes that's correct. What you need to get it going is a time machine to take you back to the 80s when they were relevant. Please convince me otherwise.

 

...and "I'm a pharmacist" is not an acceptable answer.


 
 
 
 


7606 posts

Uber Geek

Trusted
Subscriber

  #2482985 13-May-2020 18:25
Send private message quote this post

and a Lawyer or Realtor is the same, they have moved on, but if your practice still has faxs then you down a dark alley, move on.

Cyril

29023 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #2482994 13-May-2020 18:39
Send private message quote this post

chevrolux:

 

Yes that's correct. What you need to get it going is a time machine to take you back to the 80s when they were relevant. Please convince me otherwise.

 

...and "I'm a pharmacist" is not an acceptable answer.

 

 

Fax is still highly relevent for pharmacies and doctors surgeries, and until there is a national digital solution to replace this (which is coming) isn't going anywhere.

 

As for the OP I don't understand what question they're really asking - but fax over VoIP is only a 98% solution, and making it work well can be incredibly complex because different fax machines have differing levels of compatibility and performance. It's far easier for a provider to say they won't support them - because most people and companies aren't willing to pay potentially big $$$ for somebody who knows what they're doing to set things up properly.


540 posts

Ultimate Geek

Subscriber

  #2483040 13-May-2020 19:19
Send private message quote this post

Fax over VOIP requires the T.38 fax relay standard.  the ATA must support it, and your provider must support it

 

We have lots of Fuji Xerox copiers at our clients which allow the sip credentials to be loaded directly into them, this gives the best results I have seen.


7606 posts

Uber Geek

Trusted
Subscriber

  #2483041 13-May-2020 19:20
Send private message quote this post

Hi Steve, your comment re pharmacies and doctors with the events of the past few weeks that has significantly changed and honestly I see and the bunch of pharmacists I know say, it's all changed.

Covit19 has buried fax in that industry well and good, anyone hanging on is in lala land

Cyril

23382 posts

Uber Geek

Trusted
Subscriber

  #2483053 13-May-2020 19:36
Send private message quote this post

The issue is clock jitter. In the stonages of circiut switched calls, there was a clock signal that the whole network ran off to keep everything in sync with each other, every sample was paced out exactly on that clock. Voip doesnt do that, things will convert the rates between things, or just miss samples out or insert silence when they drift too far out. Lost packets will make a short period of silence on the call and when it comes back, its not in sync with where it should be.

 

None of that matters for you talking till it gets so bad you cant hear. For a fax machine it is basically going to result in many lines of nothing gibberish each time it happens. They cannot guarentee that it will not happen so they say its not supported.

 

Problem solved, dont buy a voice service for data, use a data service.





Richard rich.ms

 
 
 
 


5285 posts

Uber Geek


  #2483135 13-May-2020 20:46
Send private message quote this post

Ned: Okay, folks, look, I called the police captain in Shelbyville. He says he hasn't seen our kids, but if they show up in the morgue, he'll fax us!




32 posts

Geek


  #2483940 14-May-2020 18:21
Send private message quote this post

Well Guys

 

When I used fax, say 100 years ago, Telecom offered a service called FaxRight (I think) that enabled you to test your telephone circuit. This was to enable the fax machine to work reliably. If FaxRight showed errors, then Telecom would endeavour to fix this. Now, it seems that voice circuits cannot meet this standard (and FaxRight has long been discontinued). Are we going forward, or backwards? And I know that fax can be done over VoIP, although it isn't straightforward.


4542 posts

Uber Geek

Trusted

  #2483946 14-May-2020 18:43
Send private message quote this post

We are going forwards. Nothing about faxing is "forward".

And Faxability was really nothing more than a distinct ring. Telecom didnt know if the fax transmitted or not and didnt need to because it faxing just worked.

And yes, medical practices are already happy to email things like prescriptions. It's the 60-year old pharmacist that cant be bothered upgrading their tech that is the problem. I believe that was due to change though very soon...

847 posts

Ultimate Geek

Subscriber

  #2483947 14-May-2020 18:48
Send private message quote this post

chevrolux: We are going forwards. Nothing about faxing is "forward".

And Faxability was really nothing more than a distinct ring. Telecom didnt know if the fax transmitted or not and didnt need to because it faxing just worked.

And yes, medical practices are already happy to email things like prescriptions. It's the 60-year old pharmacist that cant be bothered upgrading their tech that is the problem. I believe that was due to change though very soon...

 

And the "specialists" that never seem to get said referral faxes from doctors >< 

 

If you really need it, with a very simple solution, use a fax to email service. 2Talk offers this. I use it to fax warehouse stationery to charge a credit card each month (they haven't yet made it so that it will do this automatically) - I just fire off a pdf attachment to <ph number incl std>@fax.2talk.co.nz

 

Same with receiving - can set up a number to receive faxes and they get e-mailed to you as an attachment


4542 posts

Uber Geek

Trusted

  #2483949 14-May-2020 18:52
Send private message quote this post

snnet:

And the "specialists" that never seem to get said referral faxes from doctors >< 


If you really need it, with a very simple solution, use a fax to email service. 2Talk offers this. I use it to fax warehouse stationery to charge a credit card each month (they haven't yet made it so that it will do this automatically) - I just fire off a pdf attachment to <ph number incl std>@fax.2talk.co.nz


Same with receiving - can set up a number to receive faxes and they get e-mailed to you as an attachment



And if you load those email addresses in to your multi-function's contacts, you can use scan-to-email to emulate a fax experience!

7606 posts

Uber Geek

Trusted
Subscriber

  #2483952 14-May-2020 18:53
Send private message quote this post

Peter please be daring and put you fax machine in the bin, this is forward progress just like the fact your morse key is no where to be found.

Cyril



32 posts

Geek


  #2484044 14-May-2020 20:27
Send private message quote this post

Guys.

 

Fax Right was specifically directed to fax machine users. Obviously.

 

I doubt if anyone here knows about- or cares about- 30+yr old technology anyway! I don't have a fax machine. I was curious as to why a friend told me that his fax will not work on his wi-fi phone network, but is OK on direct copper. As for morse keys, they are a collectors item, and despite hordes of apps for radio amateurs to send morse- hand keys are still used! Gasp!!


5963 posts

Uber Geek


  #2484058 14-May-2020 21:19
Send private message quote this post

What exactly does your friend mean by a wifi phone network? Is he talking about fixed wireless?


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.