Trusted
#
I called Telecom early yesterday afternoon and started the process, giving all of my B+W details. About hour later I was no longer able to make or recieve calls to and from my B+W handset, will calls out failing and calls in giving a telecom "You call cannot proceed at this time" message.
About half an hour later everything started working again and I could make and recieve calls with B+W.
A couple of hours later again, my B+W phone seems to be disconnected, and the SIM card fails to register. However, trying to call in to my number gives the Vodafone announcement "The number you have called is not currently active, or is invalid. Please check the number and try again."
Calling out from the Telecom phone gives a not connected to the network yet message.
I am guessing, based on the fact that trying to call in to then number gives a Vodafone message, that the number port has gone wrong somewhere at their end, and although the connection was ended, the number was not transferred back to Telecom.
I am also guessing, seeing as the porting helpdesk in Mon-Fri, that I am not going to get any help until Monday (Which isn't the end of the world, this is a backup phone - but what if it wasnt?)
Thoughts?
Administrator
Geekzone
