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MarkH67

509 posts

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#303195 24-Jan-2023 09:41
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I see that all the data packs are going to cost more, which I noticed when I logged on to buy another data pack.  I don't recall seeing any notification about it from Warehouse Mobile previously.

 

So far I've been buying a $4 data pack 12 times per year, with each lasting 31 days, but it seems that from now on I'll need 13 per year because each lasts only 28 days.  If you don't notice the 28 days vs 31 days thing then it looks the same with $4 for 500MB like it always was, this seems like a pretty sly way to increase revenue.

 

I was also disappointed that the 8c texts are going up to 16c (keep in mind that each text costs your provider MUCH less than 1c, so the margin is absolutely enormous).  I don't believe this is about getting more money per text, I'm sure this is about pushing more customers to paying for the $4 text pack. That text pack is now dearer because it only lasts 28 days instead of the previous 31 days, so like the data packs I buy - 13 per year would be needed. The voice pack is similarly $4 for 28 days instead of for 31 days.  All the combos are now 28 days too.

 

Looking at the cost of the combos, it really looks like they have taken a close look at Skinny mobile and tweaked their plans to be cheaper, but by as small a margin as possible to avoid giving up any more profit than absolutely necessary.  The $9 combo gives you 300MB data compared to 250MB data with Skinny.  The $15 combo gives you the same thing as Skinny provides on its $16 prepay plan. The $25 combo beats the Skinny $26 prepay plan by offering 3GB vs 2.5GB and unlimited calls vs 300 minutes. So Warehouse Mobile have put their prices up but just short of where they could no longer claim to be the cheapest.  Honestly, I would not advise someone to change from Skinny to Warehouse if they are happy with Skinny, because there are no significant savings to be had anymore. Skinny Mobile and Warehouse Mobile are now approximately the same cost, where there was a good saving previously with WM having better pricing AND 31 days on each pack/combo compared to Skinny offering only 28 days - now that is gone and WM is really only technically cheaper, but not by enough to make a significant difference to most users.

 

It is sad to see a company going from offering great deals to trying to only just undercut the competition.  The texts that were 4c each went to 8c each and now 16c each - that is a 4x cost increase over the last year or 2. 

 

I have previously suggested to people that I know that they could save a significant amount of money if they changed to Warehouse Mobile, now for a lot of people that I know - it would cost them the same or only $1 per 28 days different.  If someone is with Skinny, it is hard to make a case for taking the trouble to switch to another provider.


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richms
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  #3026028 24-Jan-2023 09:45
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The 28 days and 14 days thing is a huge benifit for most people which is why things are moving to it, as that means that people run out on the same day of the week which will probably be payday. Expect more things to move to this and away from monthly cycles.





Richard rich.ms

 
 
 

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MarkH67

509 posts

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  #3026039 24-Jan-2023 10:06
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richms:

 

The 28 days and 14 days thing is a huge benifit for most people which is why things are moving to it, as that means that people run out on the same day of the week which will probably be payday. Expect more things to move to this and away from monthly cycles.

 

 

A huge benefit?

 

Are you really suggesting that WM have started taking money more often because it helps the customer?

 

Sorry, but I don't buy it.


ajw

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  #3026047 24-Jan-2023 10:19
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@MarkH67

 

From yesterday 23 January it was supposed to be free voicemail access but I was charged yesterday for accessing voicemail and had to ring them to get the fault sorted out. I'm seriously thinking now of jumping ship to Kogan mobile when they do another yearly promo discount. They still had not sorted out this issue when I rang them this morning 24 January and still have not upgraded the info on their website.

 

 

 

https://www.warehousemobile.co.nz/help/product-and-services/voicemail

 

 





aw



reven
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  #3026068 24-Jan-2023 11:07
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richms:

 

The 28 days and 14 days thing is a huge benifit for most people which is why things are moving to it, as that means that people run out on the same day of the week which will probably be payday. Expect more things to move to this and away from monthly cycles.

 

 

 

 

i disagree, monthly pay == you want the bill just after your pay.   worst case for someone

 

- weekly pay, 7 days, so 3/4 days after and 3/4 days before pay

 

- fortnightly pay, 14 days, so 7 days after, 7 days before, really the last 3 or so days are the "tight" days

 

whereas monthly pay, the tight period could be 14 days or so if you spent big that month (from my personal experience as being a stupid person in my 20s).

 

now on a $4 play, well... yeah thats nothing,  but principal for any payment, i prefer monthly just after payday.  yes you can set money aside, which many/most do, but the argument of "this is a huge benefit".... yeah nah.


richms
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  #3026069 24-Jan-2023 11:09
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reven:

 

i disagree, monthly pay == you want the bill just after your pay.   worst case for someone

 

- weekly pay, 7 days, so 3/4 days after and 3/4 days before pay

 

- fortnightly pay, 14 days, so 7 days after, 7 days before, really the last 3 or so days are the "tight" days

 

whereas monthly pay, the tight period could be 14 days or so if you spent big that month (from my personal experience as being a stupid person in my 20s).

 

now on a $4 play, well... yeah thats nothing,  but principal for any payment, i prefer monthly just after payday.  yes you can set money aside, which many/most do, but the argument of "this is a huge benefit".... yeah nah.

 

 

How many people who are terrible with money are paid monthly?

 

Having worked with people who run out of credit and cant call work because of it, weekly or multiples of helps a hell of a lot with them having the top up go thru on the day that they actually have money available.





Richard rich.ms

rhy7s
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  #3057781 2-Apr-2023 08:56
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I wouldn't have been a very profitable customer before (but made a fair few recommendations) as the casual rates are what pulled me in, as well as being able to call each other for free within the family. Reluctantly went to the combo but might have to think about switching all the family back to 2degrees (we don't have Spark tower reception) as the lack of carryover for minutes is a bit stink, the entry rate is more than I ever need but the others have unpredictable calling patterns but not to the level that the unlimited $35 plan would make sense.

 

 

 


Linux
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  #3057783 2-Apr-2023 09:15
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The 2degrees $10 prepaid plan is fantastic value true 12 month carryover and 1 hour of free data per day from data clock and on-net calling does not use up the carryover minutes



MarkH67

509 posts

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  #3057861 2-Apr-2023 16:02
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The only problem with that $10 plan is that I'd want more data than that, but not need the amount of minutes or texts. The 2Degrees $19 plan has plenty of data, especially with the roll-over. But I could get enough data/minutes/texts for $16/28 days from Skinny or enough of each for $15/28 days from Vodafone. From Spark there is nothing cheap on offer, I'd need to spend $25 per month to get enough data or maybe $24 if I got the cheaper plan and then paid for more data. If I want to cover texts, calls & data from Warehouse Mobile all on one plan, I could do it for $15/28 days - this doesn't seem all that compelling compared to Vodafone or Skinny. If I compare $19/mnth from 2Degrees with $15/28 days from WM I get $228/yr vs $195/yr, which makes WM only $33/yr cheaper, not even a dollar a week saved. If I was talking to anyone that was on 2D or Vodafone or Skinny, I could not really give them a compelling argument of why they should change to WM, whereas it wasn't long ago that I could have pointed out that they would save quite a bit a year. Overall WM is a bit cheaper on their casual rates and their plans are competitive with the rest, but they are not the great deal that they used to be.


michaelmurfy
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  #3057886 2-Apr-2023 17:42
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People don't seem to understand that costs everywhere are going up currently - mobile providers are not immune here. Highly likely it isn't Warehouse Mobile raising prices here but 2degrees, the network they use, have raised wholesale pricing forcing them to pass it onto the customer.

 

Look into Kogan Mobile if you want the absolute cheapest...





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ajw

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  #3057899 2-Apr-2023 19:52
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I'll be heading to Kogan mobile at the next promo.


yitz
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  #3057900 2-Apr-2023 20:13
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Hey you never know Kmart Mobile might just be around the corner 🤣 whatever happened to the supermarket mobile brand that were supposed to have happened? 🤔


ajw

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  #3057901 2-Apr-2023 20:16
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Plenty in Australia and UK and US but not here.


Linux
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  #3057937 2-Apr-2023 21:10
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ajw:

 

Plenty in Australia and UK and US but not here.

 

 

@ajw Market size in New Zealand is not even close! How would they make a profit?


MarkH67

509 posts

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  #3058820 4-Apr-2023 12:16
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michaelmurfy:

 

People don't seem to understand that costs everywhere are going up currently - mobile providers are not immune here. Highly likely it isn't Warehouse Mobile raising prices here but 2degrees, the network they use, have raised wholesale pricing forcing them to pass it onto the customer.

 

Look into Kogan Mobile if you want the absolute cheapest...

 

 

For data only I've been paying only $4 for what was 31 days, now 28 days. I only pay another dollar or 2 for my calls and texts per month on average, it is really hard to beat $6 per month! But then again there is a special right now with Kogan where you can pay less than $120 for 365 days of unlimited texts, unlimited calls and 18GB data (average of 1.5 per month and you could use less on some months, leaving more for other months). I'm seriously thinking about giving Kogan $112 and then being able to use my phone all that I want for a whole year with no need to think about what a call or text is costing me. We are talking $8.61 per 28 days and for that you get unlimited calls, that is pretty hard to beat. I normally pay for 500MB of data each month, sometimes I use it all and need to pay another $4 a bit early, if I had 1.5GB average per month available, that would be heaps, plenty enough for my usage. I use Wi-Fi when I'm home, so I only need data when I'm not home and want to check e-mails or use Google Maps or whatever.

 

Warehouse Mobile offered such a good deal when I switched to them, $4 for a months worth of data and texts only cost me 2c each, when I need to make a voice call it only cost 4c per minute. Now the texts have increased in price to 8x what they were and calls are 4x what they used to cost, add to that the $4 data pack that I used to renew every 31 days has changed, now I have to renew it every 28 days. So maybe now it is time I made a change . . .


CNZ

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  #3063627 14-Apr-2023 13:08
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Count yourself lucky..

 

Spark not even attempting to be competitive with Vodafone or 2D anymore

 


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