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Wannabe Geek

#311843 19-Feb-2024 16:18
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Hello Geek Zone Community,

So I'm new to NZ and I've had a problem with Mighty Mobile. (Seemed too good to be true with so much data!)

So I got the SIM activated it and signed up. Then I went through the process to Port-in my old number, which it said was successful. I used that number, gave it to friends and folks, including for a GP's appointment. Turns out the next day (an Gwnt told me) the Port-in was unsuccessful! However I wasn't given any notice of this by them (till I chatted with their services about a week ago :/)

Can someone help me out by screenshot-ing a 'Successful Port-in' Mighty Mobile screen? they are asking for this to make a complaint, but as I didn't see there was any issue at the time I didn't screenshot it!

Thanks for your help!

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2 posts

Wannabe Geek

  #3197637 19-Feb-2024 19:09
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TCF will usually notify the requested number of the port request being cancelled/withdrawn/rejected when 2FA SMS is involved in my experience. The original success may be success in submitting the port request only is all I can think of. Is the number you want still actively connected?


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Uber Geek

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  #3197650 19-Feb-2024 20:07
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Do you need to keep the number ? If not, just start with a fresh SIM/number and avoid this headache.



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