About 8-9 days ago I called 2degrees and arranged to have my 021 number currently with B+W, transferred over. I had given more than one month (actually about 32/33 days) notice to B+W.

After issues that got my problem sent to tech support at 2degrees, they told me that I was transferred in their system. I noticed that my old B+W sim still worked, but it would not receive 2degrees originating calls/txts. THOSE would go to my 2 degrees sim.
So I am HALF transferred and 2degrees say in voicemail messages that it's vodafone/B+W's fault, and that they have been "escalating" the issue with both of them to no avail. I am not happy. B+W is going to try to charge me for these extra days, and it's THEIR fault I'm not completely transferred.
Can someone give me advice on my rights in this situation? I'm ready to call B+W and complain and definitely intending on refusing to pay for the extra week (I hope it's not much longer) that I'm stuck with their SIM.


Any advice appreciated.