Costs for replacing old PBX with VOIP

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Zeon

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#100344 10-Apr-2012 10:12

hey guys,
Have a client who has a legacy Panasonic digital PBX system. It is fed by 2x BRI from Telecom and has I believe 10 digital phone ports and about 10 analogue. I believe it has voicemail etc. and all the rest of it.

I am putting a business case together for VOIP and figure they will save around $300 a month. What would the above system and say 10x digital phones and 5x analogue phones go for?

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#607313 10-Apr-2012 10:16

What model is the switch?

Zeon

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#607314 10-Apr-2012 10:17

johnr: What model is the switch?

Not 100% sure I'm afraid, will check it out next time I'm there.

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DonGould

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#607329 10-Apr-2012 10:51

A mate of mine still provides phones for some legacy phone systems at ~$100 per hand set.

The kit is self has very little value.

You have to consider that this stuff really doesn't break down, it just wears out. Ie the handsets get dirty and people want something clean and new.

The cost of reprogramming the system for redeployment can be the killer.

I recall same mate putting an old "$30k" system in a place for a customer for the cost of installation and programming and the customer still wasn't that impressed.

By the time you just put VoIP phones on a desk plugged into the same networking as the customers computers... what's left?

What are 3 lines VoIP phones worth new these day? $120?

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nate

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#607379 10-Apr-2012 12:27

20 extensions, doing some rough back of the envelope calculations, I'd say $10-15k for a voip system.

Might be better to go for a VoIP gateway which will convert the BRI interface into SIP, then off to an ITSP for their lines/DDIs.

chevrolux

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#607384 10-Apr-2012 12:49

Panasonic, Samsung or an LG Aria will be the brands to look for. Samsung will beat Aria on initial cost but talk to the right installer and the price will come down quickly if you talk about a cheaper price with another company. Not sure on Panasonic costs but they are in about the same range.
We do Samsung and I would guess around 10k-ish. When I get back to work I will chuck your numbers in to the calculator and give you a more round about price.

Zeon

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#607385 10-Apr-2012 12:52

Oh thanks guys. Lol sorry was looking for a resale value of the OLD system.

Thew new one will be based on PBXin a flash. 15 extensions will be around $2k using Yealink t20. They already have the virtualisation infrastructure and a good net connection so $1.5k in labour for setup puts that at around $3.5k.

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DonGould

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#607417 10-Apr-2012 13:59

Zeon: Oh thanks guys. Lol sorry was looking for a resale value of the OLD system.

Thew new one will be based on PBXin a flash. 15 extensions will be around $2k using Yealink t20. They already have the virtualisation infrastructure and a good net connection so $1.5k in labour for setup puts that at around $3.5k.

I think you just answered the question yourself.

The old system has no value at all.

If I was to take that system from you, I'd have to install it, then front end it with a VoIP/BIR interface or pay the telco $300 more a month for services, which then means my customer could just come to you and pay for an entire new system in less than 12 months unless their telco would bring the price of their BIRs down by $300 a month - is that going to happen?

Ok, so I go to the BIR provider and get the price down by $300 a month and then you come along and sell the customer on the advanced features of your system for the same price as mine.

So the old system has no value at all.

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nate

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#607450 10-Apr-2012 15:24

DonGould: So the old system has no value at all.

Disagree. The level of FUD around about VoIP is still quite high.

There's still plenty of small offices still using old hardware. Put it on Trademe with a low reserve, someone will want it.

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#607712 11-Apr-2012 10:44

Zeon:

Thew new one will be based on PBXin a flash. 15 extensions will be around $2k using Yealink t20. They already have the virtualisation infrastructure and a good net connection so $1.5k in labour for setup puts that at around $3.5k.

Who are you going with to provide the SIP service.. WxC, 2talk, other,?

DonGould

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#607729 11-Apr-2012 11:26

nate:
DonGould: So the old system has no value at all.

Disagree. The level of FUD around about VoIP is still quite high.

There's still plenty of small offices still using old hardware. Put it on Trademe with a low reserve, someone will want it.

I disagree with you on this one for the reasons I've stated above, but totally agree with you that the OP should put it on TM and see what it gets.

I would be very interested to see what the market thinks and hear back on this one.

I'm more than happy to be proven quite wrong, and am really interested to see how this pans out, so I hope the OP posts a link to the TM auction so we can all follow.

D

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Zeon

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#607756 11-Apr-2012 11:54

Ragnor:
Zeon:

Thew new one will be based on PBXin a flash. 15 extensions will be around $2k using Yealink t20. They already have the virtualisation infrastructure and a good net connection so $1.5k in labour for setup puts that at around $3.5k.

Who are you going with to provide the SIP service.. WxC, 2talk, other,?

WxC. I won't consider 2talk considering the issues others have had with support and not really sure who else is around.

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Zeon

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#618162 1-May-2012 23:59

Here's the old system BTW

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old3eyes

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#618197 2-May-2012 08:45

1997 vintage but most likely still a good system. Why the urge to go VOIP. Trunks only or stations as well??

Regards,

Old3eyes

Zeon

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#618213 2-May-2012 09:26

old3eyes: 1997 vintage but most likely still a good system. Why the urge to go VOIP. Trunks only or stations as well??

Cool thanks, any resale value you think?

Replacing with VOIP to make cost savings on the trunks and calling. Also they are planning to move so will make that much easier and potentially opening another office too.

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vespaman

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#618291 2-May-2012 12:17

Looks to be an old 816. they don't have voicemail for extns in them you have to connect the pbx to an adjunct vm unit like a tvp50/100. TM will dictate what someone would pay for it. usually more value in the handsets if they are in good nick

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