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Topic # 105212 29-Jun-2012 12:01
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Being an office 365 user, I have Microsoft Lync residing on my desktop.  It’s been there for several months now.  However I have never had an opportunity to use this application.

The other day I found a tool on the internet called “Who can Federate Tool ” which will scan all your Microsoft outlook contacts and identify people that are on the federated list???

Having identified whom of my contacts I should (in theory) be able to contact, I have added one of these persons to my Microsoft Lync contacts list.  Next to their name it says “Presence unknown”.

I have then pressed the call button and I get an error message which says “Operation was unsuccessful.  The calling service did not respond”.

I Googled this error message and found this link which explains that the mediation service on my front-end may be stopped. 

Are there any Office 365 users on Geekzone that are using Lync and if so how?

I’m kind of expecting Lync should work a bit like Skype – have I got this wrong?

Any feedback would be appreciated?





_Allan (my blogmy tweetscompany tweetscompany web site)
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BDFL - Memuneh
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  Reply # 648135 29-Jun-2012 12:21
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Unless you are talking about a large enterprise, I don't believe Lync will benefit you more than using Windows Live Messenger (or just Skype for that matter)...

I am sure you have that sitting on your desktop for ages, not using it, but still paying...







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  Reply # 648148 29-Jun-2012 12:38
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Actually not quite true! I am a Skype user. I have an online number so people can call me and I have a utility in outlook so that I can click on the number and it dials the person I want to call. I pay less than $3 a month for 120 minutes.
I also have skype on my mobile phone (windows mobile) and I?m pretty impressed how well that works. If they could only get the mobile app working as a background task, then I would be very happy.
I think Skype calling works well and now that Microsoft have bought in, I?m very keen to find out what the future holds for Skype.
But back to Lync. I suspect/know you are right that Lync is an enterprise tool ? but I just wanted some feedback to see if others are using Lync at all.
Mauricio, you are an office 365 user, can I read into your answer that you do not have Lync on your desktop?





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  Reply # 648155 29-Jun-2012 12:50
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Read my answer again! I didn't say anything against Skype, but favouring it.

No Lync here, couldn't find a good reason.






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  Reply # 648160 29-Jun-2012 12:56
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I did read what your comment and I didn't interprete you you were saying anything against skype.  I read:
>> I am sure you have that sitting on your desktop for ages, not using it

and I thought you were refering to skype.  but perhaps you meant
I am sure you WILL have that sitting on your desktop for ages, not using it    and were refering to Lync.

I'm sorrry for getting it wrong?





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  Reply # 648192 29-Jun-2012 13:34
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have you actually configured your Office 365 Lync to allow federation? Its not enabled by default.

http://www.bfcnetworks.com/allow-external-connectionfederation-of-lync-in-office365/

PM me if you want to test it, i am open federated.

We use Lync for internal IM comms and screen sharing, for comms with our clients who have it, for running online meetings/Telecomferences and remote support to both other Lync users and non-lync users (instead of webex etc), it integrates with our CRM and its also our PBX.




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  Reply # 648214 29-Jun-2012 14:23
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so allan and i just completed an IM/voice/video/screen sharing/powerpoint sharing lync session. all worked OK.

Note: if you try and connect to a Microsoft contact via Lync it wont work - they dont have "open" federation. You need to contact them and get your sip domain allowed at their end before it will work.




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  Reply # 648226 29-Jun-2012 14:42
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Yes the test worked very well.

On my Office 365 portal under Lync my settings are:
Domain federation:
Enabled
Public IM connectivity:
Enabled
Presence privacy mode:
Automatically display presence information
Mobile phone notifications:
On
 I also had to alter my domain settings as described in this link under the heading “To configure external domain name settings”.

I did not have to alter my firewall setting as described in the same document.





_Allan (my blogmy tweetscompany tweetscompany web site)
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  Reply # 648514 29-Jun-2012 22:57
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Hi Alan, glad you got it all sorted and hoping you will now get all the benefits of Lync Online!

You can also get info and assistance on our Community forums at:
http://community.office365.com 

This article indicates some ideas of what will potentially happen with regards to Lync and Skype Integration:
http://www.pcworld.in/news/microsoft-exec-lync-skype-integration-compelling-opportunity-62452012

And with our recent Yammer annoucement we also indicated integration plans:
http://www.microsoft.com/en-us/news/press/2012/Jun12/06-25MSYammerPR.aspx

Regards
Paul




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