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791 posts

Ultimate Geek

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# 127433 9-Aug-2013 20:56
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Hi All

Have been doing some search in the VOIP section on the forum but cant seem to find what i am looking for.

Not sure if this is at all possible , but I'm looking for a PABX system with the following features and functions :
* rackmount
* 20users +
* Voicemail (options of pre-recorded messages or option to record )
* Records incoming and outgoing calls ( a must )
* call waiting / on-hold music
* welcome message ( thank you for calling mac donalds,blah blah blah )
* voice menu ( "Welcome to mac donalds, how may i take your order?" Press 1 for sales, 2 for marketing etc )
* Transferring calls + extensions  ( internal and external)
* opening hours ( phone doesn't ring outside open hours - classic pbtech scenario )
* ipad/iphone app
* accommodate fibre line

--- any other cool features out there?
--- would i require any special phones?

im not clued up on PABX or VOIP systems , so some additional info may be required, im just not sure what it is yet :)

Is there anything out there that ticks all the above boxes?

Thanks.









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104 posts

Master Geek

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  # 874842 9-Aug-2013 21:18
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An Avaya IP Office will do all that and more.
- No special phones required but there are some nice digital and Ip phones you can get for the system to make it easier to use and give you more features
- Lots of cool features available including video conferencing just depends on your budget




1944 posts

Uber Geek

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  # 874847 9-Aug-2013 21:27
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nzgman: An Avaya IP Office will do all that and more.


I agree

Vodafone will do you a system that connects to both ISDN or SIP.... give the business guys a call




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Antonios K

 

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791 posts

Ultimate Geek

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  # 874848 9-Aug-2013 21:30
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@nzgman : thanks, will do some research with them.

@antoniosk : would prefer to keep everything inhouse and manage it myself , does vodafone allow this?





4202 posts

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  # 874884 9-Aug-2013 22:54
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Samsung OfficeServ 7100.

2RU rack mount.
PSTN/ISDN/SIP trunks
Digital, analogue, samsung IP, SIP and Mobile extensions.
Full featured voicemail
Auto-attendant

Extremely well priced for small business.



791 posts

Ultimate Geek

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  # 874904 9-Aug-2013 23:07
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chevrolux: Samsung OfficeServ 7100.

2RU rack mount.
PSTN/ISDN/SIP trunks
Digital, analogue, samsung IP, SIP and Mobile extensions.
Full featured voicemail
Auto-attendant

Extremely well priced for small business.


They look nice! Any idea where to buy them from and pricing,even if it's an estimate.




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  # 874918 10-Aug-2013 00:20
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BinaryLimited:

im not clued up on PABX or VOIP systems , so some additional info may be required, im just not sure what it is yet :)


Why would you 'keep it inhouse' then? Especially if you have fiber.  Hosted would be the way to go - with the amount of PBX hacking going on it probably safer when you are not 'pro' at this. 






791 posts

Ultimate Geek

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  # 874983 10-Aug-2013 09:58
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Regs:
BinaryLimited:

im not clued up on PABX or VOIP systems , so some additional info may be required, im just not sure what it is yet :)


Why would you 'keep it inhouse' then? Especially if you have fiber.  Hosted would be the way to go - with the amount of PBX hacking going on it probably safer when you are not 'pro' at this. 



Good question! I'm setting up a test lab,ideally replicating a workplace.
Cool nickname btw.




 
 
 
 


414 posts

Ultimate Geek


  # 874996 10-Aug-2013 10:37
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Check out the IP PBX's that compass business solutions offer, very nice phone set to, even a touch screen model!

3493 posts

Uber Geek

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  # 875005 10-Aug-2013 10:54
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Personally run PBX ina flash for about 80 users. Not the easiest system to get setup but what is? It's free and runs on our virtual infrastructure, using yealink phones which are $120 or so each.




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