Noisy VOIP connection

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mruane

420 posts

Ultimate Geek

#12814 7-Apr-2007 13:09

Hi

I use VFX for my ADSL connection but not VOIP. Recently I have noticed that my VOIP connections (ie both of them - one to a NZ VOIP provider and one to a US provider) have a low level noise on them which sounds like static. I use a Linksys WAG54GP2 with firmware version 1.01.02 and the DSL Path Mode is FAST (which I believe indicates that Interleaving is OFF).

Has anyone else noticed this and did you find a fix for it?

Cheers Mike

sbiddle

30853 posts

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Retired Mod

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Biddle Corp

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#66530 7-Apr-2007 13:20

Have you tried a different phone at all?

mruane

420 posts

Ultimate Geek

#66535 7-Apr-2007 14:28

Hi,

Thanks for the suggestion. Seems to be the same level of low static regardless of the phone. I have also tried different ADSL connections options in the WAG54GP2 but the line noise level is the same.

Any other suggestions?

Cheers Mike

mruane

420 posts

Ultimate Geek

#66545 7-Apr-2007 17:52

An Update

I installed a Handytone AT486 and the connection through that is perfect, so my problem appears to be the VOIP ports on the WAG54GP2 v1. I tried refreshing the firmware (v1.01.02 NZ) but that made no difference.

So, its looking like a Linksys issue.

Cheers Mike

richms

28175 posts

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#66683 10-Apr-2007 02:08

Could be. Also, I find that my zyxel ata is very sensitive to what it is near. If its by my monitor I get a bad 120Hz buzz on the connected phone, put it near the dect base and theres a constant tick tick tick from the base in the attached phone, which for some reason doesn't make it back into the call that the dect phone makes thru the ata.

Otherwise it might just be cheap crap engineering from linksys, which I am afraid to say would not surprise me.

Richard rich.ms