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Topic # 14026 12-Jun-2007 07:54
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I must say I'm reasonably impressed with CallPlus' latest venture. www.2talk.co.nz is pretty much "italk 2.0" - they've beaten WxC to the chase and providing all the services people have been asking for:

Locate Me
When you receive a call your home phone, work phone and mobile can all ring simultaneously

Call Forwarding
Setup your calls to forward when you are on the phone or if you do not answer

Do Not Disturb
Automatically forward calls to voicemail or play busy tone if you do not wish to be disturbed

Call Waiting
Choose whether to answer another call if you are already on the phone

Call Rejection Options
Choose whether to accept calls from Anonymous callers and specify your own list of blacklisted numbers

Call Screening Options
Choose whether to screen all or just anonymous incoming calls

Voicemail Service
Set your Voicemail PIN number and select whether to disable the service

Authorisation PIN Code
Setup an authorisation Pin Code to protect any calls made on your account

Speed Dial
Program 8 speed dial numbers so you can quickly make calls by entering a single digit

Dial by Name
Can't remember a phone number? Dial the person's name using the alphabetic digits 2-9 on your keypad and the system will automatically search your contacts for the number

Call Privacy
Choose whether to make anonymous calls by blocking your own Caller ID

Last Number Redial
You can dial *66 to redial the last number you called. Select your confirmation options here

Call Return
You can dial *69 to dial the last number that called you. Select your confirmation options here

Call Recording
Setup your call recording options for all your inbound and outbound calls are automatically recorded or not

Group Chat
Use your 2talk number and create a room to talk with others at the same time

Remote Call Back
Call your 2talk number from any phone. When you hear ringing, hang up and you will be called back - so you can make a call from 2talk!

Remote Dial Tone
Make calls from your 2talk account from another phone by remotely dialling in to initiate the call

Call Transfers
During a call you can transfer the other person to a new number by dialing #0 for an attended transfer or ## for a blind transfer

Wake up Call
You can ask 2talk to send you a wake up call

Caller Tunes and Hold Music
Upload your own MP3's to replace ringing when people call you and setup your own music on hold

txt2talk SMS services
Setup 2talk calls, receive call alerts and control your 2talk settings via SMS!

Personal Information
Change your personal details including the name displayed when making calls.

Time and Login Options
Set your preferred language, timezone and date options.

Calendar/Task Alarm Calls
If you enable an alarm on a calendar or task event 2talk will call you with a reminder. Set your options for this service here

Account Balance Notifications
Change your account balance and call duration notification thresholds when making a call

Time Schedules
Change the default settings for time schedules such as your hours of work and available hours

Voice Quality Options
Choose your voice and video call quality preferences



In addition to all of the above, you get the old visibill billing system (which i've always liked) - but that's had a make over too - you can now add, remove, and modify lines directly, as well as cancel your account altogether. The main difference is that 2talk is a prepaid service - you must have credit on your account to make calls.

A few bad points though, one being that you still can't port an existing number over to the service. However, you can get "028" numbers - (of which I have tested calling, and yes, they actually work this time - tested from TNZ landline, VF mobile, and VFX line) - I wonder if you'd be able to port this 028 number (which you can get for free) over to Vodafone since it's a non geographic number? :)

The other bad point is - it's callplus. We know how bad their service has been in the past with iTalk - if they can improve that then they might be a winner. Otherwise, we'll have to wait and see what the guys at WxC have to offer in the near future :)


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  Reply # 74342 12-Jun-2007 08:25
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Just one small related issue - it'd be good to see other telco's advertising rates to 028 numbers. I rang TCL a while ago to clarify whether 028 calls were charged under "mobile" calls or they were different and never got anywhere. I was told 028 numbers didn't exist and asked if they wanted to ring me on one to which the response was one of shock.

CallPlus using 028 for a landline service is very cunning, it's like i4free all over again using termination revenue to fund a service.

Overall it looks like a very nice service, it shows the power of Asterisk..




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  Reply # 74352 12-Jun-2007 10:28
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sbiddle:

Just one small related issue - it'd be good to see other telco's advertising rates to 028 numbers. I rang TCL a while ago to clarify whether 028 calls were charged under "mobile" calls or they were different and never got anywhere. I was told 028 numbers didn't exist and asked if they wanted to ring me on one to which the response was one of shock.

CallPlus using 028 for a landline service is very cunning, it's like i4free all over again using termination revenue to fund a service.

Overall it looks like a very nice service, it shows the power of Asterisk..




I'm guessing all telcos probably just charge 02X as mobile calls (or maybe any non-geo number). But yes, it is a great idea - being able to provide free nz landline or mobile forwarding on a free service is great - and it doesn't cost them anything (except the cost of the equipment, bandwidth, ongoing costs, the obvious stuff).

Although, there is a very very fine print line on there stating that it's only free for the first 3 months. I wonder if they'll enforce this rule or not?

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  Reply # 74360 12-Jun-2007 11:08
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willnz:

I'm guessing all telcos probably just charge 02X as mobile calls (or maybe any non-geo number).


No remember their are 026 pager numbers charged at 12c + GST per call (or whatever the current rate is)



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  Reply # 74367 12-Jun-2007 11:32
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sbiddle: No remember their are 026 pager numbers charged at 12c + GST per call (or whatever the current rate is)


'Orly?' - didn't know they were charged at a different rate. I stand corrected :) 

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  Reply # 74376 12-Jun-2007 12:25
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VFX has already got a lot of these features already. And they will be adding more soon. What sort of price are we looking at for the
callplus service.




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  Reply # 74378 12-Jun-2007 12:50
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wmoore: VFX has already got a lot of these features already. And they will be adding more soon. What sort of price are we looking at for the
callplus service.


Starting at $0.

For $0, you get an 028 number (which costs mobile rates to call I believe). You can forward this 028 number to a mobile or landline, free of charge.

For $15, you get a regional (09,04,etc) number, and 500 minutes of calling to NZ and 39 other countries.

For $30, you get a regional number, and unlimited calling to NZ and 39 other countries.

For $40, you get a regional number, and unlimited calling to NZ and 39 other countries, plus 100 mobile minutes.

If you want additional regional numbers, these are available for $7 each. And yes, they can be added to a $0 account (and forwarded for free to mobile or landline number)

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  Reply # 74392 12-Jun-2007 14:31
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seems you cant foward your auckland number to a 028 number, and then on to your mobile, which is the first thing I thought of trying.

Ah well.




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  Reply # 74410 12-Jun-2007 17:18
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willnz:
wmoore: VFX has already got a lot of these features already. And they will be adding more soon. What sort of price are we looking at for the
callplus service.


Starting at $0.
<snip>

If you want additional regional numbers, these are available for $7 each. And yes, they can be added to a $0 account (and forwarded for free to mobile or landline number)


I would say that they would not allow free forwarding from local numbers to mobiles as they would get eaten alive by the termination rates. Instead I think they refer to calls made to the 028 number, which are charged at mobile rates anyway...




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  Reply # 74429 12-Jun-2007 19:27
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cokemaster:

I would say that they would not allow free forwarding from local numbers to mobiles as they would get eaten alive by the termination rates. Instead I think they refer to calls made to the 028 number, which are charged at mobile rates anyway...


Yeah you've got a point there. I don't think you're meant to be able to add local numbers to the free account though - as they do seem to be forwarding from what I can tell (and there's no money on my prepaid account and the calls are still coming through to my mobile).




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  Reply # 74598 13-Jun-2007 23:25
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Well I can say it seems to work fine on the N95, For outbound calls anyway...


I might try and poach the settings and try and get italk to run on the n95 too.

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  Reply # 74825 15-Jun-2007 15:38
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I'd be into it if the demo phone call widget on their website actually worked... I just spent half an hour trying to get it to work and it was D.O.A. I'd rather spend my hard earned cash on something that actually works


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  Reply # 74844 15-Jun-2007 18:11
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patdude123:

I'd be into it if the demo phone call widget on their website actually worked... I just spent half an hour trying to get it to work and it was D.O.A. I'd rather spend my hard earned cash on something that actually works


Yes, I tried that too, but it did not work. It didn't like my 974 number that was ported from italk to VFX




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  Reply # 75447 20-Jun-2007 23:22
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Hmmm, just had a good look around the www.2talk.co.nz web site.  It's interesting that they don't make any mention of CallPlus at all.  However, if you look in the forums, Ray Jackson is answering most of the questions and he was the guy I dealt with previously at iTalk.  Also, Malcolm Dick (owner of CallPlus) has put in a couple of posts.  So, quite clearly a CallPlus connection.

The calling rate to mobiles is good @ 25c per minute, the cheapest I have heard of.  Many of the other features sound good too, but the BIG question is:

DO THEY WORK RELIABLY???

It will be interesting to see how the 2talk forums go and whether they fill up with unhappy customers a la iTalk, or whether everybody is happy with the service.  Far too few users to tell at the moment, although a couple of familiar names from the VFX and iTalk forums have popped up.

It's good to see that Ray Jackson is answering the questions very promptly, which is a very different story to the iTalk forums...

Final question is:  How on earth do they expect to get customers when there is absolutely NO mention of 2talk on CallPlus or Slingshot's web sites?  Maybe they are relying on word of mouth to start with (as is happening on this thread).

The prepay idea would be a real pain in the neck though.  It's hard enough remembering to top up my wife's mobile and then to make sure that our 3 kids don't go more than a year without topping up.

Another prepay account I DO NOT NEED!!!

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  Reply # 75449 20-Jun-2007 23:28
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I lost my really old bellsouth prepay simcard earlier this year when I couldn't find it to put into a phone to top up till it was too late. Had a weeks reminder courtesy of outlook.

Ive asked how I can top up without a credit card, seems stupid that it needs that. also don't like how it puts your number on the fourm posts




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  Reply # 75450 20-Jun-2007 23:33
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richms: ...also don't like how it puts your number on the fourm posts

Yeah, I noticed that...

It is all too easy for some telemarketer to get hold of your private phone number -- NOT a good idea at all!!!

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