Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2017 posts

Uber Geek
+1 received by user: 195

Trusted
Subscriber

Topic # 144167 9-May-2014 13:07
Send private message

I'm on Vodafone's UFB using my own router connected directly to the ONT. I have the SIP settings copied from the Vodafone supplied router, got my username and password emailed to me from Vodafone, but I'm struggling to get the phone set up.

The SPA112 is connected to the router, I have entered the proxy, my username and password in the appropriate boxes but it fails to register - no tone at all on the phone, just completely dead.

Clearly I'm missing something somewhere, can anyone give me a hand please!




MacBook Pro 13" w/ Touch Bar (Early 2017) | iPad Pro 10.5 Wi-Fi 128GB (Space Grey) | iPhone 7 Plus 128GB (Product RED) | Apple TV 4K | Apple TV (4th Generation) | Apple Watch Series 3 42mm (Space Grey)

Create new topic
4123 posts

Uber Geek
+1 received by user: 842
Inactive user


  Reply # 1040820 9-May-2014 13:33
Send private message

Sbiddle did a write up on how to configure the SPA122 http://www.geekzone.co.nz/sbiddle/7208 which may help

25825 posts

Uber Geek
+1 received by user: 5553

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1040838 9-May-2014 13:56
Send private message

There are potentially any number of reasons why it won't work, including the fact Vodafone won't allow any devices other than their own hardware to connect. Anybody know if this is the case?

SIP isn't quite a simple as having 3 settings.



 
 
 
 




2017 posts

Uber Geek
+1 received by user: 195

Trusted
Subscriber

  Reply # 1040855 9-May-2014 14:34
Send private message

Ok I thought it was but clearly I'm wrong.

I was using the Huawei router as an ATA but when people called the landline they could hear you, but on our end it was completely silent. Making calls from the phone worked fine. Vodafone said it was all working fine, I couldn't see anything on my router that might have been affecting incoming calls so got my hands on the Cisco SPA112 but now it's even more confusing, so I'm not sure how to get it working.





MacBook Pro 13" w/ Touch Bar (Early 2017) | iPad Pro 10.5 Wi-Fi 128GB (Space Grey) | iPhone 7 Plus 128GB (Product RED) | Apple TV 4K | Apple TV (4th Generation) | Apple Watch Series 3 42mm (Space Grey)

4123 posts

Uber Geek
+1 received by user: 842
Inactive user


  Reply # 1040858 9-May-2014 14:45
Send private message

Are the SIP ports (5060) open on your router?

375 posts

Ultimate Geek
+1 received by user: 189

Subscriber

  Reply # 1040863 9-May-2014 14:55
2 people support this post
Send private message

Port your number to an independent VOIP provider like 2talk. Screw device restrictions. Gain features.

Oh, and 2talk do automated provisioning of SPA112 devices. I know it works well, because I use it.







2017 posts

Uber Geek
+1 received by user: 195

Trusted
Subscriber

  Reply # 1040957 9-May-2014 17:50
Send private message

kiwitrc: Are the SIP ports (5060) open on your router?


They are.

I don't get it. Why can I call from the landline and it works perfectly, but when people call the landline why can they hear me but all I hear is dead silence???




MacBook Pro 13" w/ Touch Bar (Early 2017) | iPad Pro 10.5 Wi-Fi 128GB (Space Grey) | iPhone 7 Plus 128GB (Product RED) | Apple TV 4K | Apple TV (4th Generation) | Apple Watch Series 3 42mm (Space Grey)

3221 posts

Uber Geek
+1 received by user: 1022

Subscriber

  Reply # 1041096 9-May-2014 20:23
One person supports this post
Send private message

corksta:
kiwitrc: Are the SIP ports (5060) open on your router?


They are.

I don't get it. Why can I call from the landline and it works perfectly, but when people call the landline why can they hear me but all I hear is dead silence???


Because NAT is in the way.

One-way speech is almost always NAT/firewall issues - could also be codec.

Remove any port forwards you have in your router but make sure you have a firewall rule to allow 5060 in to the network.

Then on your SPA bring down the registration time to maybe 360 and set it to send SIP OPTIONS every 120-180. That should be enough to cure any NAT issues.

On your 2Talk settings go to 'Voice quality & networking' and disable G729, enable G711a & G722 and set it to "Prefer excellent quality calls".

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.