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641 posts

Ultimate Geek
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Topic # 150304 17-Jul-2014 21:02
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Having major jitter issues with my VoIP connection with 2talk over a VF Naked Cable Connection. Is anybody else having problem???

He is my ping result:

 

C:\Documents and Settings\Administrator>ping 2talk.co.nz -t

Pinging 2talk.co.nz [27.111.14.65] with 32 bytes of data:

Reply from 27.111.14.65: bytes=32 time=23ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Request timed out.
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=25ms TTL=57
Request timed out.
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Reply from 27.111.14.65: bytes=32 time=23ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=25ms TTL=57
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Reply from 27.111.14.65: bytes=32 time=22ms TTL=57
Request timed out.
Request timed out.
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Reply from 27.111.14.65: bytes=32 time=20ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=21ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57
Reply from 27.111.14.65: bytes=32 time=18ms TTL=57
Reply from 27.111.14.65: bytes=32 time=19ms TTL=57

Ping statistics for 27.111.14.65:
Packets: Sent = 39, Received = 22, Lost = 17 (43% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 25ms, Average = 20ms





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360 posts

Ultimate Geek
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  Reply # 1091030 17-Jul-2014 21:10
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don't be surprised, if vf don't place importance on it, if it is a link problem.

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Uber Geek
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  Reply # 1091031 17-Jul-2014 21:11
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That's not showing jitter - it's showing probable packet loss. Two very different issues.



 
 
 
 


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Ultimate Geek
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  Reply # 1091038 17-Jul-2014 21:23
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is that over WiFi?



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Ultimate Geek
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  Reply # 1091040 17-Jul-2014 21:25
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sbiddle: That's not showing jitter - it's showing probable packet loss. Two very different issues.


I'll revise my question and substitute 'jitter' with 'poor upstream call quality'. 







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Ultimate Geek
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  Reply # 1091041 17-Jul-2014 21:26
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kornflake: is that over WiFi?


Nope, hard wired.





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Ultimate Geek
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  Reply # 1091043 17-Jul-2014 21:26
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wait why are you pinging their public web site, not their sip proxy?

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  Reply # 1091046 17-Jul-2014 21:30
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Looks like all domestic transit from cable is munted.





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Ultimate Geek
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  Reply # 1091047 17-Jul-2014 21:31
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The problem might have gone away.

For the last hour I've just had the wife complaining at me about the call quality and she can't speak to her mother aka. Woman Hitler.

 

 

 

 







641 posts

Ultimate Geek
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  Reply # 1091049 17-Jul-2014 21:34
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kornflake: wait why are you pinging their public web site, not their sip proxy?


sip.2talk.co.nz and 2talk.co.nz both resolves to the same IP address. 27.111.14.65





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Ultimate Geek
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  Reply # 1091052 17-Jul-2014 21:43
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a reason not to use 2talk!



641 posts

Ultimate Geek
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  Reply # 1091055 17-Jul-2014 21:52
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kornflake: a reason not to use 2talk!


Is your argument against 2talk or against VoIP in general?





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Ultimate Geek
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  Reply # 1091059 17-Jul-2014 21:54
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2talk, SIP is awesome when done right.

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  Reply # 1091061 17-Jul-2014 21:55
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We have a Vodafone DSL connection in our office used just for testing. Most of which is SIP traffic and a lot of it goes to 2Talk.

Just RDP'd in to my work machine and get a very consistent ping to 2Talk. I think you have some internal network issues/congestion causing packets to be dropped.

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  Reply # 1091062 17-Jul-2014 21:56
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kornflake: 2talk, SIP is awesome when done right.


Correct. And it is awesome on 2Talk!

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  Reply # 1091067 17-Jul-2014 22:11
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chevrolux: We have a Vodafone DSL connection in our office used just for testing. Most of which is SIP traffic and a lot of it goes to 2Talk.

Just RDP'd in to my work machine and get a very consistent ping to 2Talk. I think you have some internal network issues/congestion causing packets to be dropped.


Issue is widespread. Possibly related to an earlier fibre cut in Auckland.

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