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networkn

Networkn
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#155925 13-Nov-2014 11:40
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Hi There!

I am trying to update one of my SPA2102's to Firmware 5.2.13 from 5.2.5. 

I have downloaded the firmware from cisco, extracted it and run upg-spa2102-5-2-13.exe 

It runs and asks for ip, then password, which I provide to which it then throws an error:

Error: Run-Time Check Failure #2 - Stack around the variable 'strNc' was corrupted.

I found a post recommending blanking the password, but the update says it REQUIRES one. 

Any bright ideas? 




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Ragnor
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  #1175075 13-Nov-2014 11:43
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Might be stating the obvious but have you tried resetting the SPA2102 to factory default then trying the update.



networkn

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  #1175090 13-Nov-2014 11:55
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Ragnor: Might be stating the obvious but have you tried resetting the SPA2102 to factory default then trying the update.


No I was trying to do this remotely, without having to go onsite. 


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  #1175096 13-Nov-2014 12:03
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Why not use a provisioning URL? It's a billion times easier.





networkn

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  #1175100 13-Nov-2014 12:09
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sbiddle: Why not use a provisioning URL? It's a billion times easier.




It's provisioned already, but how would that update the firmware?


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  #1175121 13-Nov-2014 12:26
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URL to download the firmware. Only time I've ever used the app to update a device was once when I bricked one. If it has an admin password set, you need this to update the firmware.




networkn

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  #1175128 13-Nov-2014 12:37
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sbiddle: URL to download the firmware. Only time I've ever used the app to update a device was once when I bricked one. If it has an admin password set, you need this to update the firmware.





I am not aware this is an option, is this something our VOIP Provider (Conversant) would provide us?


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  #1175145 13-Nov-2014 12:57
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networkn:
sbiddle: URL to download the firmware. Only time I've ever used the app to update a device was once when I bricked one. If it has an admin password set, you need this to update the firmware.





I am not aware this is an option, is this something our VOIP Provider (Conversant) would provide us?



No idea.

If you were my customer I wouldn't provide you with an admin password to play with a device, everything is fully locked down and managed.. Makes we wonder why they're not fully managing the device and controlling the firmware, seems like a poor attempt at auto provisioning.





 
 
 

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networkn

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  #1175148 13-Nov-2014 13:01
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sbiddle:
networkn:
sbiddle: URL to download the firmware. Only time I've ever used the app to update a device was once when I bricked one. If it has an admin password set, you need this to update the firmware.





I am not aware this is an option, is this something our VOIP Provider (Conversant) would provide us?



No idea.

If you were my customer I wouldn't provide you with an admin password to play with a device, everything is fully locked down and managed.. Makes we wonder why they're not fully managing the device and controlling the firmware, seems like a poor attempt at auto provisioning.






Well a google search found that I should be able to put the bin file on a http server and point the spa to it, and when I tried this it told me it would do the firmware update when it was not "busy" but a while later it's not done. It didn't indicate a password requirement. 

Edit: Seems to have been delayed, Working and upgraded now. Thanks for your assistance. 

A Sample URL Would be: 

http://192.168.2.77/upgrade?http://host.co.nz/spa2102.bin





networkn

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  #1175157 13-Nov-2014 13:10
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sbiddle:
networkn:
sbiddle: URL to download the firmware. Only time I've ever used the app to update a device was once when I bricked one. If it has an admin password set, you need this to update the firmware.





I am not aware this is an option, is this something our VOIP Provider (Conversant) would provide us?



No idea.

If you were my customer I wouldn't provide you with an admin password to play with a device, everything is fully locked down and managed.. Makes we wonder why they're not fully managing the device and controlling the firmware, seems like a poor attempt at auto provisioning.






If they did it, I wouldn't need to :) 

They no longer recommend these legacy ATA's, but given we use the home phone maybe 5 times a month for 3 minutes or so, hardly seems worth rekitting the entire house with "new" digital wireless devices at a cost of hundreds and hundreds of dollars. 

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