[VoIP Help] Long pause after dialing

Forums › VoIP › [VoIP Help] Long pause after dialing - both directions

0verdose05

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#163238 2-Feb-2015 22:20

coffeebaron

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#1229058 2-Feb-2015 22:26

Have you tried 2talks auto provisioning?

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0verdose05

102 posts

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#1229067 2-Feb-2015 22:46

I have tried using https://live.2talk.co.nz/provisioning/ciscospa122-guide.html however when I go to provision the device it just stalls and does nothing. There is no dial tone at all and the settings don't look like they have changed.

I've reset it twice and will have to manual edit the settings again tomorrow as I now have no dial tone.

chevrolux

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#1230721 3-Feb-2015 19:22

The only thing I would do for general home use is remove the 'xxxS1' but it shouldn't really matter.

I guess the thing to do would probably just run a packet capture. Dial a number and keep an eye on whther the INVITE gets placed straight away, and if gets placed as soon as you have finished dialling see how long it take for the reply's to happen (100, 183, 200 etc). If the reply's don't happen then you can probably blame NAT getting in the way.

coffeebaron

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#1230724 3-Feb-2015 19:25

Can you take the ATA to a friends house to try? Maybe try the auto provisioning there too. Then once going try again on your connection.

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graemeh

2078 posts

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#1230731 3-Feb-2015 19:48

coffeebaron: Have you tried 2talks auto provisioning?

I couldn't get the 2talk auto provisioning to work with my SPA112 either, I don't know if it was broken or if I was just doing something wrong.

pab

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#1230742 3-Feb-2015 20:27

graemeh: I couldn't get the 2talk auto provisioning to work with my SPA112 either, I don't know if it was broken or if I was just doing something wrong.

Strange. No troubles with my SPA112 and 2talk's auto provisioning last week (from Snap ADSL account). A dialling test just now has an expected 2 second delay - dialling to/from my VOIP number.

0verdose05

102 posts

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#1230783 3-Feb-2015 21:03

pab:
graemeh: I couldn't get the 2talk auto provisioning to work with my SPA112 either, I don't know if it was broken or if I was just doing something wrong.

Strange. No troubles with my SPA112 and 2talk's auto provisioning last week (from Snap ADSL account). A dialling test just now has an expected 2 second delay - dialling to/from my VOIP number.

Using this set up guide ? https://live.2talk.co.nz/provisioning/ciscospa122-guide.html

I follow it to the letter and the page just times out with SSL error or it refreshes but has nothing applied to any settings.

Edit: // Looks like if I just use the quick setup in the ATA menu it works fine. I think I won't test fate by tinkering too much and let it be.

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pab

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#1230847 3-Feb-2015 23:04

0verdose05: Using this set up guide ? https://live.2talk.co.nz/provisioning/ciscospa122-guide.html

I follow it to the letter and the page just times out with SSL error or it refreshes but has nothing applied to any settings.

Just reset SPA112 and auto provisioned again using that guide (minor deviations). Here's what I did:

Everything is plugged in ready to go and SPA112 is on the current firmware, https://software.cisco.com/portal/pub/download/portal/select.html?&mdfid=283998771&softwareid=282463187
Login to 2talk site and remove any device auto provisioning settings.
Reset SPA112. Login via web interface -> Administration -> Factory Defaults -> Select yes to both options -> Submit
Do step 2. from guide, though I only have one line and I entered the LAN ip address of the SPA112 (doubt it made any difference). After hitting Add, I also hit the Resync Provisioning button (blue arrows)

Do step 8. - Login to SPA112 with admin/admin, Go to Voice -> Provisioning -> Paste https://cprov.2talk.co.nz/linksys/$MA/spa1xx.cfg into the Profile Rule field -> Click on Submit -> Wait a bit -> Go to Administration -> Reboot and Click on Reboot
Wait for 2 minutes.
Login using username: admin, password: your 2talk account number (not phone number).
Voila

pab

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#1230848 3-Feb-2015 23:09

Oh and I tested from a GCNAT connection - change my modem to login to the canterbury.ac.nz realm (which give me a 10.* address) instead my usual Snap public IP address.

Coon

97 posts

Master Geek

#1231064 4-Feb-2015 12:44

When I had VOIP I had a delay too, but it's closer to 3 seconds? when I turn on the phone,beep beep for 3 seconds(unlike a normal landline), then I get a continuous tone like a normal phone

graemeh

2078 posts

Uber Geek

#1231116 4-Feb-2015 13:46

Coon: When I had VOIP I had a delay too, but it's closer to 3 seconds? when I turn on the phone,beep beep for 3 seconds(unlike a normal landline), then I get a continuous tone like a normal phone

If you are with 2talk that beep beep means you have a voice mail message. Listen to the message and the beep beep and attached delay go away.