FreePBX SIP Trunk connection to CallPlus

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compuit

15 posts

Geek

# 180521 12-Sep-2015 08:57

Hello I need assistance with configuring my FreePBX Trunk to CallPlus. The service has been enabled by Callplus on the CallPlus "Private Voip Network" for my site. We are connected by UFF and CallPlus have configured their supplied Cisco router on our site.

The FreePBX server has been configured with a virtual VLAN connection to connect to the correct Cisco Port and is now able to ping the Cisco SIP Gateway so essentially there is no firewall (CallPlus Private Network). Historically I have configured Trunks to connect to other VoIP providers, Slingshot, Snap, Skype and World Exchange OK.
I have the CallPlus Detail but am not sure how to configure the Trunk on FreePBX for this particular SIP service.

1. I need assistance to get the Callplus trunk connected and functional
2. Is there someone I can contact to help me with this?

Advice gladly accepted - Thank you

Michael

1 | 2

427 posts

Ultimate Geek

# 1386206 12-Sep-2015 14:03

are call plus not willing to guide you through the set up or provide documentation on this? as you say it is on a privately addressed Call plus network i strongly think they offer a full end to end managed service that customers can not touch.

compuit

15 posts

Geek

# 1386220 12-Sep-2015 14:24

Yes they commission the service but the configuration of the FreePBX is not part of their role. Guess many organizations run different solutions so they are not keen to step into that area.

Is there anyone with knowledge of the FreePBX settings required in this scenario? Happy to work along with someone under some arrangement.

compuit

15 posts

Geek

# 1386224 12-Sep-2015 14:30

Privately addressed meaning that the network the IPBX (FreePBX) is on talks directly to their SIP service. So essentially no firewalls for the trunks. How do I then configure the trunks on the FreePBX. Apparently it is simple but I am missing something.

Spyware

2374 posts

Uber Geek

Lifetime subscriber

# 1386236 12-Sep-2015 15:21

Post a capture of your trunk config.

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then its data cabled.

radicall

90 posts

Master Geek

Trusted

Radicall

# 1386248 12-Sep-2015 16:13

compuit: Hello I need assistance with configuring my FreePBX Trunk to CallPlus. The service has been enabled by Callplus on the CallPlus "Private Voip Network" for my site. We are connected by UFF and CallPlus have configured their supplied Cisco router on our site.

The FreePBX server has been configured with a virtual VLAN connection to connect to the correct Cisco Port and is now able to ping the Cisco SIP Gateway so essentially there is no firewall (CallPlus Private Network). Historically I have configured Trunks to connect to other VoIP providers, Slingshot, Snap, Skype and World Exchange OK.
I have the CallPlus Detail but am not sure how to configure the Trunk on FreePBX for this particular SIP service.

1. I need assistance to get the Callplus trunk connected and functional
2. Is there someone I can contact to help me with this?

Advice gladly accepted - Thank you

Michael

Hi Michael,

Are you in Auckland?

______________________________________ www.radicall.co.nz ________________________________________

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________

compuit

15 posts

Geek

# 1386258 12-Sep-2015 16:40

No Taranaki - Can arrange remote access though.

radicall

90 posts

Master Geek

Trusted

Radicall

# 1386261 12-Sep-2015 16:49

compuit: No Taranaki - Can arrange remote access though.

I can have one of my Technicians assist but as its not me it would need to be for some coin.

If you would like to PM me your contact details I will comeback to you first thing Monday. We can also look at ongoing support and we also provide SIP Trunks.

Unless of course you get some joy from Geeekzone!

______________________________________ www.radicall.co.nz ________________________________________

chevrolux

4270 posts

Uber Geek

# 1386345 12-Sep-2015 20:16

What have you put in your trunk config so far?

compuit

15 posts

Geek

# 1386350 12-Sep-2015 20:32

I understand that for this trunk connection, SIP registration is not required. However you can request it registration detail for the trunk and this I did to get better visibility of what is going on.

Peer Detail for Trunk

username=646928xxxx
type=peer
secret=xxxxxxxxxx
host=10.20.60.1
fromdomain=10.20.60.1
dtmfmode=rfc2833
disallow=all
defaultuser=646928xxxx
context=from-trunk
allow=ulaw,alaw,gsm

However with the registration string of 646928xxxx:xxxxxxxxxx@10.20.60.1

I can make out going calls. When the remote call is answered the remote person can hear speech but the caller from the PBX receives no speech (cannot hear). Also when call is made there is no signalling for enaged or ringing etc.

I thing I may need to check the host IPs or something?

compuit

15 posts

Geek

# 1386351 12-Sep-2015 20:36

Config Posted .... Yes Radicall - I may give you a buzz - Cheers

compuit

15 posts

Geek

# 1386366 12-Sep-2015 20:59

Oh yes - left out adding the fact that registration is not successful. Registration keeps timing out and then retrying.

chevrolux

4270 posts

Uber Geek

# 1386394 12-Sep-2015 22:03

If you can connect with SIP peering then you should use something like....

Type=friend
Host=10.20.60.1
Context=from-trunk
Disallow=all
Allow=alaw, ulaw
Dtmfmode=rfc2833
Nat=no (or maybe never)
Canreinvite=( whatever it needs to be)

And then nothing in the register string.

It sounds like you are trying to register but call plus doesn't want you to and would rather you peer.

compuit

15 posts

Geek

# 1386408 12-Sep-2015 22:39

I will try this setting ....

compuit

15 posts

Geek

# 1386453 13-Sep-2015 04:53

OK have done this with similar result, Out going calls OK with voice but no receive speech. Also when a call is made there is no ring tone.

type=friend
host=10.20.60.1
fromdomain=10.20.60.1
context=from-trunk
dtmfmode=rfc2833
disallow=all
allow=ulaw,alaw,gsm
nat=no
insecure=invite
canreinvite=no

No Registration String

I suspect there may be some other info missing. For example I am guessing what the external IP address is for the VoIP Network?

chevrolux

4270 posts

Uber Geek

# 1386493 13-Sep-2015 09:17

Have you turned the NAT helper off under 'SIP settings'. Also could be worth trying nat=never so it doesn't even send an rport.

Are you using the right codecs? It's pretty safe to assume alaw would be available but maybe they are forcing a particular one from their end the freepbx isn't negotiating properly.

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