2talk One Number & Hunt Groups

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fool

19 posts

Geek
+1 received by user: 1

#180928 26-Sep-2015 17:32

I've just ported my number to 2talk and am trying the following configuration:

* One Number enabled
* Cisco SPA122 ATA using 09xxxxxxx (primary)
* Android 2talk Connect app using 09xxxxxxx-1
* iPhone 2talk Connect app using 09xxxxxxx-2

When 09xxxxxxx is called, all devices ring simultaneously, as expected.

I've since tried and failed to configure it so that only the primary rings, then the Android (delayed), and finally the iPhone (further delayed). I tried enabling these fallback numbers with hunt mode and delays in the One Number configuration section. I also tried enabling a Hunt Group with the same numbers. The devices always ring simultaneously. What am I missing?

chevrolux

4962 posts

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Inactive user

#1395032 26-Sep-2015 20:07

I tired replying to you but you have PM's disabled.... Here is what I wrote...

So is the set up you want ring home line then step to mobile? The main thing is you don't want to use One Number. That will stop hunt groups working.

So the set up is like this...

063550001 is registered to your ATA and is the main number every body calls.

Allocate yourself a new 028 number. Then register this on to your 2Talk Mobile App.

Then go back to 063550001 and set up a hunt group that hunts to that 028 after however many seconds you would like.

Simple as that =)

fool

19 posts

Geek
+1 received by user: 1

#1395043 26-Sep-2015 20:34

Hi Sam,

Okay, I've disabled the privacy option so I can be PM'd. ;)

Yes indeed, I want to let the home line ring then step to mobile(s).

Thanks for the info! Not quite the elegant solution I was hoping for - I presume I'll need an 028 number for each mobile, given I want them to be hunted separately?

Cheers, Sean.

chevrolux

4962 posts

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+1 received by user: 2638
Inactive user

#1395070 26-Sep-2015 22:19

Yep 028 number for each mobile.

It may not seem 'elegant' but it's how a PABX works, you need to hunt to different extensions. One-number is not using different extensions so will never hunt.