2talk down?

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dazhann

465 posts

Ultimate Geek

#181148 4-Oct-2015 18:04

Is anyone having connection issues with 2talk . Both my lines aren't working .I'm not sure when this started, but I noted that only 2 indicator lights were going the 2 being the lines in. I am also unable to connect to their web site. When I check if the site is down with one of the site checkers they say no

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#1399764 4-Oct-2015 18:14

No issues here or at work.

Opinions are my own and not the views of my employer.

speed

293 posts

Ultimate Geek

#1399766 4-Oct-2015 18:16

We have multiple access circuits and dozens of SIP registrations. None are showing any issues. Web-site and Live support site both load fine too.

That's not to say you don't have a problem with your circuit! Just that it's not affecting their entire service.

chevrolux

4962 posts

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#1399773 4-Oct-2015 18:40

No complaints from our customers. Definitely would have heard from someone if 2talk was down

jarledb

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#1399777 4-Oct-2015 18:46

Not sure if you still have a problem, but just checked mine and its working well.

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dazhann

465 posts

Ultimate Geek

#1399779 4-Oct-2015 18:50

Its really a bit strange, the fact I can't connect to their web site but i can connect with every other site I try, but everyone else can plus both my lines aren't working.
Plus the phone has just rung twice in 2 minutes but no one was on the other end?

chevrolux

4962 posts

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#1399797 4-Oct-2015 20:00

Plus the phone has just rung twice in 2 minutes but no one was on the other end

That sounds more like a NAT issue. What devices are you using for SIP? Also, what router etc? Are you auto-provisioning?

As for the website, have you seen if a trace route gets all the way through to it. If it does but you can't browse to it could indicate an MTU issue perhaps?

dazhann

465 posts

Ultimate Geek

#1399806 4-Oct-2015 20:21

Im using a linsky pap2t plugged into a belkin wireless and connected to internet RBI wireless. I have been setup with voip for about a month with number ported over a couple of weeks ago and its all been provisioned
The result from trace route to 2talk.co.nz
<1ms <1ms 1ms 10.1.1.1
4ms 2ms 9ms 172.16.4.1
9ms 15ms 11ms 172.16.100.81

then request timed out for every other line

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dazhann

465 posts

Ultimate Geek

#1399965 5-Oct-2015 09:02

I am still have no phone line and strangely can not connect to their web page it times out. I got someone to log into my account in town and it says phones are off line. Anyone got any idea what maybe going on. Thanks

speed

293 posts

Ultimate Geek

#1399967 5-Oct-2015 09:07

Your traceroute indicates a networking issue. None of the addresses in your output are non-RFC1918 therefore the packets don't appear to be leaving private network segments.

If you don't understand the significance of that then try just rebooting everything.

dazhann

465 posts

Ultimate Geek

#1399971 5-Oct-2015 09:16

I rebooted everything still no phones or connection to 2talk (i can connect to every other site I try)

deadlyllama

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#1399999 5-Oct-2015 09:44

dazhann: Im using a linsky pap2t plugged into a belkin wireless and connected to internet RBI wireless. I have been setup with voip for about a month with number ported over a couple of weeks ago and its all been provisioned
The result from trace route to 2talk.co.nz
<1ms <1ms 1ms 10.1.1.1
4ms 2ms 9ms 172.16.4.1
9ms 15ms 11ms 172.16.100.81

then request timed out for every other line

Who is your ISP? I suggest giving them a call.

Can you traceroute to some other locations, e.g. www.google.com, sip.2talk.co.nz ?

cisconz

cisconz
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#1400002 5-Oct-2015 09:45

Sounds like a interconnect issue between your ISP an 2Talk.

Hmmmm

raytaylor

4014 posts

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#1400064 5-Oct-2015 10:40

Hi Darryl
I have reassigned your rooftop radio to have a public ip address.
Although we dont guarantee 2talk to work over the radio network, you are welcome to give it a try.

I have rebooted your rooftop radio but you will probably need to also reboot your linksys ATA (after 10.30am) so it can recognise the new ip address.

Ray Taylor

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akshayogra

114 posts

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#1402128 8-Oct-2015 08:36

Are you still having problems??
What are your exact settings? I used to have this problem but then I changed settings on the phones/PBX and it w orks fine now

dazhann

465 posts

Ultimate Geek

#1402205 8-Oct-2015 09:49

No Ray sorted problem thanks

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