ZEACOM D4O - VoIP Outlook Integration

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CAGS

7 posts

Wannabe Geek

#18342 7-Jan-2008 15:50

I was wondering if anyone else uses Zeacom's Desktop for Outlook software with VoIP? We are currently using it with a Cisco Solution.
I would be very interested in getting in contact with someone to discuss issues with the product as I am interested to see if some of the issue I am facing relate to other users of Zeacom's Desktop for Outlook, or is it just me??

http://www.zeacom.com/Products-Solutions/index.cfm?id=1153

Thanks.

billyvan

40 posts

Geek

#106515 24-Jan-2008 14:25

What issues are you having? and how many users do you have on your system?
We are due to install a zeacom server, in conjunction with a Cisco switch in the next couple of weeks, I would be keen to hear what issues you have struck since you have what sounds like a similar system installed.

CAGS

7 posts

Wannabe Geek

#106516 24-Jan-2008 14:29

Who is managing this project for you?
Is it in house, or a 3rd Party?

billyvan

40 posts

Geek

#106517 24-Jan-2008 14:32

It's a third party install (well third fourth and fifth really) Zeacom rep doing the zeacom software integration, Telstra the lines in, and Cogent all the bits in the middle.

billyvan

40 posts

Geek

#106546 24-Jan-2008 16:24

Did you get a support contract with your install? I would be surprised if they couldn't resolve any issues you were having.

billyvan

40 posts

Geek

#106547 24-Jan-2008 16:29

What version of outlook are you running?

CAGS

7 posts

Wannabe Geek

#106548 24-Jan-2008 16:29

Well support from Vendor was good.

It was just when they had to go to Zeacom.