Linksys WAG54GP2v2 background noise with phone ports

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AklBlue

21 posts

Geek

#18815 24-Jan-2008 21:36

I have just got a Linksys WAG54GP2v2, and signed up to VFX. However I am getting some background noise on the line. I would describe this as a faint (but really anoying) squeal. I want to make sure its fixable before I go to nDSL !!

I have tried;
- 3 different phones (2 normal and 1 cordless), and still no difference.
- With and without DSL filter - still no difference.

How has everyone else with this device found the voice ports? Has anyone had the same problem and managed to fix it?

Any help greatly appreciated.
Thanks
Matt

maverick

3594 posts

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WorldxChange

#106654 25-Jan-2008 06:09

Is this when your on a call only or does it occur as soon as you pick up the phone ?

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

AklBlue

21 posts

Geek

#106655 25-Jan-2008 06:21

@ Maverick .. now that you mention it, it seems to start as soon as the call connects. If I just pick up the handset the noise is not there.

maverick

3594 posts

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WorldxChange

#106656 25-Jan-2008 06:24

If you can PM you VFX number I will take a look,

Does this occur every time, ie Inbound and Outbound ?

Is it only on your end or does the other End hear it as well ?

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

maverick

3594 posts

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WorldxChange

#106657 25-Jan-2008 07:23

Thanks for the PM,

Adjusting the level setting (FXO output Gain by -3db) reduced the background comfort noise to the phone itself. Call quality itself is good which is great to hear, just the slight comfort noise was bit high when on a call.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications