2 Talk connect not ringing

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letsgo

32 posts

Geek

#189091 16-Dec-2015 17:29

I am still having problems with my 2talk connect app. I can make calls, but phone doesn't ring for incoming calls. I am using an iPhone 5S.

Thanks

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1451774 16-Dec-2015 18:12

A lot more information is required.

How are you connected?

letsgo

32 posts

Geek

#1451799 16-Dec-2015 18:30

I am connecting through a Fritzbox 7360. ISP is 2Degrees

I use my iPhone 5S only, no other DECT phone.

kfella2000

495 posts

Ultimate Geek

#1476817 22-Jan-2016 13:39

Just a thought. Are you using the voip ATA on the Fritzbox and the 2talk app on the iphone. If so you need to login to your 2talk account and click on locate me/one number on the inbound calls column. Once on that page you need to tick Enable '2talk One Number' feature on this line. After doing that go into the settings on your iphone app and where you have your phone number put a -1 on the end eg 0x xxxxxxx-1. Without that your Fritzbox and iphone app will be competing for your phone number and causing one another to disconnect. That is if you haven't already done this.

kfella2000

495 posts

Ultimate Geek

#1476834 22-Jan-2016 14:01

Oops my bad I just read that you are using your iphone only. The only other suggestion I can make is to try other VOIP apps there are probably a few around in the Apple store.

letsgo

32 posts

Geek

#1476838 22-Jan-2016 14:07

kfella2000:

Just a thought. Are you using the voip ATA on the Fritzbox and the 2talk app on the iphone. If so you need to login to your 2talk account and click on locate me/one number on the inbound calls column. Once on that page you need to tick Enable '2talk One Number' feature on this line. After doing that go into the settings on your iphone app and where you have your phone number put a -1 on the end eg 0x xxxxxxx-1. Without that your Fritzbox and iphone app will be competing for your phone number and causing one another to disconnect. That is if you haven't already done this.

thank you for your help. I have change the iphone no (Username) -1

letsgo

32 posts

Geek

#1476859 22-Jan-2016 14:41

kfella2000:

Oops my bad I just read that you are using your iphone only. The only other suggestion I can make is to try other VOIP apps there are probably a few around in the Apple store.

Is there an app you can recommend. I just updated my 2Connect to the latest version dec. 2015.

Thanks

kfella2000

495 posts

Ultimate Geek

#1476938 22-Jan-2016 16:35

Yes the one that I use is Adore softphone. They have an app for iphone android and windows phones. When it asks you for a sip server you just put sip.2talk.co.nz then its just your phone number and password.

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letsgo

32 posts

Geek

#1480279 27-Jan-2016 22:23

kfella2000:

Yes the one that I use is Adore softphone. They have an app for iphone android and windows phones. When it asks you for a sip server you just put sip.2talk.co.nz then its just your phone number and password.

yes its working. the -1 made the difference. After all these months of disconnecting calls.

Thank you so much. I will keep 2talk connect.

letsgo

32 posts

Geek

#1553984 17-May-2016 10:23

After having more problems with my 2talk phone connection to my Fritzbox. I have now downloaded the free Fritzbox app to my iphone 5S and magic it is working!!! No echo, always ringing, no dropping calls.