Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




62 posts

Master Geek
+1 received by user: 2


Topic # 191223 28-Jan-2016 09:18
Send private message

Hi I purchased Gigaset C530 phones for myself and family. One son in Wellington and myself in Christchurch can talk Gigaset to Gigaset with no problems. The other son in Perth has set his phone up and cannot make or receive Voip calls at all. He can access the echo service and gets an echo but when calling either of the other phones, we get a ring but no voice. He has checked all his connections and has also spoken to Gigaset Australia and they went through the connections with him as well.  He can make calls via landline.  He recently upgraded his router / modem. can anyone offer any suggestions?


Create new topic

mdf

1706 posts

Uber Geek
+1 received by user: 477

Trusted
Subscriber

  Reply # 1480489 28-Jan-2016 09:51
Send private message

As a diagnostic exercise, he could try signing up for a non-Gigaset VOIP account and see if that works. 2talk (which I use on C610) has a free account and reasonably good set up instructions. If that works, it must be a problem with the Gigaset config (or perhaps the phone itself). If 2talk doesn't work either, there there might be something funky going on at a router/network level with ports blocked or forwarded.

 

 


26231 posts

Uber Geek
+1 received by user: 5814

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1480517 28-Jan-2016 10:26
Send private message

Quite possibly a double NAT or SIP ALG related issue.

 

 


 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software


62 posts

Master Geek
+1 received by user: 2


  Reply # 1495806 19-Feb-2016 16:33
Send private message

Probably is a SIP ALG problem. Perhaps should disable it. Thanks guys


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Opera launches new mobile browser: Opera Touch
Posted 25-Apr-2018 20:45


TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.