Draytek VoIP, not a good time?

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Incindre

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Topic # 193393 9-Mar-2016 12:16

Long time Draytek fan and own both a 2830n+ and a 2760vn.

We use the 2760vn as a business router with a VoIP line provided by our ISP. Connection/call quality was always a bit dodgy, sometimes requiring a router restart. I assumed it was a factor of being on a fixed wireless service and didn't do anything about it.

I've recently moved to a new ISP (with a more stable fixed wireless connection) and problems persisted.

The ISP informed me that they've moved away from Draytek gear recently because their VoIP firmware is poor, causing issues like echo and failures to register SIP line etc.

Having read a bit of this forums sticky, it seems that misconfiguration is rife, so I was looking for an opinion by experts who've used Draytek VoIP gear.

Is Draytek's firmware flawed by design in any way? Or, with some tweaking of the config should a Draytek hum along with no issues? (pretty sure my ISP resells a basic 2talk service)

This is going to determine if I bin the Draytek and buy a Linksys router + ATA.

coffeebaron

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Reply # 1509895 9-Mar-2016 14:09

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Or some Yealink cordless IP DECT phones??

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Incindre

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Reply # 1510897 10-Mar-2016 20:48

coffeebaron: Or some Yealink cordless IP DECT phones??

We're pretty happy with the analogue set-up we currently have as it doesn't require any additional wiring (or expense). But, school me anyway, does going with IP DECT phones mean the only extra infrastructure needed are the handsets themselves? Or would it require the purchase of another router (or other machine)?

Dynamic

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Reply # 1510919 10-Mar-2016 21:23

I still know VoIP providers who stick with Draytek. Typically SIP ALG needs to be disabled on them if I understand correctly.

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coffeebaron

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Reply # 1512586 13-Mar-2016 21:25

With the VoIP DECT IP phones no need to replace the Draytek. Though disadvantage if I remember your place correctly, you will lose the "tie line" between the house and shed. I.E. at the moment you can have an analogue phone connected to both house an shed; with the IP option, the base won't cover both house an shed. You would need a base at each end; thus you restrict the ability to have the same line available in both locations. Work around would be 2talk one-number; or an onsite PBX. You would still have two base stations - but you can then setup with call flow at both house and shed.

An other alternative is a Cisco SPA112; this may have better quality than the Draytek voice ports.

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Incindre

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Reply # 1512600 13-Mar-2016 21:52

Dynamic: I still know VoIP providers who stick with Draytek. Typically SIP ALG needs to be disabled on them if I understand correctly.

Thanks Dynamic, I'll look into it.

coffeebaron: An other alternative is a Cisco SPA112; this may have better quality than the Draytek voice ports.

Thanks, I'm thinking this is going to be the way I'll go; but It'll get paired with a different router I suspect. Got some real weird issues with the 2760 at the moment, weird enough to warrant a new thread.