Draytek VoIP, not a good time?

Forums › VoIP › Draytek VoIP, not a good time?

Incindre

117 posts

Master Geek
+1 received by user: 21

Topic # 193393 9-Mar-2016 12:16

Long time Draytek fan and own both a 2830n+ and a 2760vn.

We use the 2760vn as a business router with a VoIP line provided by our ISP. Connection/call quality was always a bit dodgy, sometimes requiring a router restart. I assumed it was a factor of being on a fixed wireless service and didn't do anything about it.

I've recently moved to a new ISP (with a more stable fixed wireless connection) and problems persisted.

The ISP informed me that they've moved away from Draytek gear recently because their VoIP firmware is poor, causing issues like echo and failures to register SIP line etc.

Having read a bit of this forums sticky, it seems that misconfiguration is rife, so I was looking for an opinion by experts who've used Draytek VoIP gear.

Is Draytek's firmware flawed by design in any way? Or, with some tweaking of the config should a Draytek hum along with no issues? (pretty sure my ISP resells a basic 2talk service)

This is going to determine if I bin the Draytek and buy a Linksys router + ATA.

coffeebaron

5288 posts

Uber Geek
+1 received by user: 2314

Trusted

Lifetime subscriber

Reply # 1509895 9-Mar-2016 14:09

One person supports this post

Or some Yealink cordless IP DECT phones??

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

Incindre

117 posts

Master Geek
+1 received by user: 21

Reply # 1510897 10-Mar-2016 20:48

coffeebaron: Or some Yealink cordless IP DECT phones??

We're pretty happy with the analogue set-up we currently have as it doesn't require any additional wiring (or expense). But, school me anyway, does going with IP DECT phones mean the only extra infrastructure needed are the handsets themselves? Or would it require the purchase of another router (or other machine)?

Dynamic

2463 posts

Uber Geek
+1 received by user: 735

Trusted

Lifetime subscriber

Reply # 1510919 10-Mar-2016 21:23

I still know VoIP providers who stick with Draytek. Typically SIP ALG needs to be disabled on them if I understand correctly.

"4 wheels move the body. 2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

coffeebaron

5288 posts

Uber Geek
+1 received by user: 2314

Trusted

Lifetime subscriber

Reply # 1512586 13-Mar-2016 21:25

With the VoIP DECT IP phones no need to replace the Draytek. Though disadvantage if I remember your place correctly, you will lose the "tie line" between the house and shed. I.E. at the moment you can have an analogue phone connected to both house an shed; with the IP option, the base won't cover both house an shed. You would need a base at each end; thus you restrict the ability to have the same line available in both locations. Work around would be 2talk one-number; or an onsite PBX. You would still have two base stations - but you can then setup with call flow at both house and shed.

An other alternative is a Cisco SPA112; this may have better quality than the Draytek voice ports.

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

Incindre

117 posts

Master Geek
+1 received by user: 21

Reply # 1512600 13-Mar-2016 21:52

Dynamic: I still know VoIP providers who stick with Draytek. Typically SIP ALG needs to be disabled on them if I understand correctly.

Thanks Dynamic, I'll look into it.

coffeebaron: An other alternative is a Cisco SPA112; this may have better quality than the Draytek voice ports.

Thanks, I'm thinking this is going to be the way I'll go; but It'll get paired with a different router I suspect. Got some real weird issues with the 2760 at the moment, weird enough to warrant a new thread.