Ever since we changed over to VOIP, my partner has been 'reminding' me that occasionally on the phone, it sounds like there is some sort of interference. It sounds all alien-like, almost like the phone noise on The Matrix movie. Makes it impossible to hear the other person for a few minutes.
I have heard it a couple of times myself, both when using our phone, and when calling into our phone from work.
We are currently on naked broadband: supplier is 2Talk.
ADSL as we cannot get VDSL here.
VOIP is with 2Talk.
My network hardware currently consists of DrayTek Vigor DV130 Modem Router, which is connected to a TP-Link TL-WR1043ND (v2) Router running Gargoyle.
My phone is a Yealink W52P.
After being 'reminded' a few times, I decided it must be a VOIP thing, so was looking to change ISP's and go back to old style phone line. While on the phone setting up new account with Orcon, they said their phones were VOIP as well. Which got me to thinking, if everyone is going to VOIP, the technology is obviously stable within NZ, otherwise I am sure we would hear a lot more about this.
Which brings me back to possibly the core issue, modem/router configuration. Is there something I have missed? Or not added?
I read a while back that VOIP relies a lot on QOS set up in the router. Is this true? Anyone able to offer me any help with what my settings should be?
If the settings in my modem and router are ok, could it be a dodgy filter? Network cable?
According to the Chorus tech, our phones lines are fine and we are getting the correct speeds for the distance from the nearest exchange, so I doubt it is that.
I don't really want to change ISP unless I absolutely have to, but "the boss" is at wicks end with the phone, to the point she is using her cellphone.