Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




33 posts

Geek


# 205968 5-Dec-2016 10:46
Send private message

Just wondering if the call quality on Go800 (powered by 2talk) is acceptable? The reason I ask is that I tried calling them with some questions re setting up an 0800 number (gave up after waiting for half an hour) but while on hold I noticed a lot of static/interference on the line, at times drowning out the on-hold music. Assuming that they use the 2talk VoIP for their own service, is this an indication of the call quality that people can expect calling a Go800 0800 number?

 

Thanks in anticipation.


Create new topic
23 posts

Geek

Subscriber

  # 1682347 5-Dec-2016 10:52
Send private message

I've not used the Go800 service but I do have a few 0800 numbers with 2Talk. Quality is fine from my experience. Can be a little crackly from a mobile phone but this is usually the mobile and the super sensitive microphones picking up all the background noise.

 

Create a free 028 2Talk account and give it a test first. This should give you a chance to see the quality first hand before going ahead.  




33 posts

Geek


  # 1682431 5-Dec-2016 12:36
Send private message

Thanks, just spoke to them and the call quality was fine while we were actually speaking, it's just on hold that there was interference. Have just signed up for Go800 as I don't need the extra features of 2talk.


 
 
 
 


28345 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1682580 5-Dec-2016 14:58
Send private message

Sounds like it was simply on hold music that had been correctly converted to 8000hz mono and had the dynamic range reduced to stop it sounding like crap. Common issue.

 

 

 

 


424 posts

Ultimate Geek


  # 1682857 5-Dec-2016 19:35
Send private message

As Steve said. Don't let this be the deciding factor although is concerning and makes one think do these people know what they are doing.....

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07


LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.