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Topic # 230291 16-Feb-2018 23:58
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ok so ive had VOIP setup for about 8 months at my parents place , very new to all this so bear with me . My provider is 2talk and im using a fritzbox as my modem with naked DSL and my provider is bigpipe.

 

to set up the voip and pretty much just used the inbuilt wizard tool within the fritzbox.

 

today there was a car accident outside the house and i had to dial 111 and it didnt go through , had some funny 3 different tone thing (beep boop beep). . it didnt really matter as someone else ended up calling the emergency services anyway . when dialing local numbers you always have to press 07 (my area code) is this related to my current settings ? (see picture attached)

 

 

 

Click to see full size

 

the other thing that bugs me is that once i initially set it up , there is a dial tone as soon as you pick up the phone , after some unknown length of time this changes to a beep beep beep (wait for to 5 seconds )then the normal dial tone sound then you can ring out . i have no idea if its my settings or the phone settings.

 

so if any of you smart lads could help me out that would be awesome , or if anyone else is connected to 2talk and use a fritzbox , and can go over the settings with me , that would be greatly appreciated. 


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  Reply # 1959457 17-Feb-2018 08:16
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It's not much help to you, but this is why an end to end managed VoIP system is so good.


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  Reply # 1959459 17-Feb-2018 08:18
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Have you contacted 2talk and asked them for all the correct settings for a Fritzbox?

 

 


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  Reply # 1959478 17-Feb-2018 09:29
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From the 2talk website.

 

Q. Can I make 111 calls on 2talk?
A. 2talk do not support emergency calling. However if you do make a 111 call it will connect if possible. The operator will not know your physical location so you will need to provide this information to them.

 

You might need to look at your dial plan to see if it is able.

 

If I recall if you dial 111* it will dial straight away.

 

John





I know enough to be dangerous


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  Reply # 1959480 17-Feb-2018 09:33
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seretonin:

 

the other thing that bugs me is that once i initially set it up , there is a dial tone as soon as you pick up the phone , after some unknown length of time this changes to a beep beep beep (wait for to 5 seconds )then the normal dial tone sound then you can ring out . i have no idea if its my settings or the phone settings.

 

so if any of you smart lads could help me out that would be awesome , or if anyone else is connected to 2talk and use a fritzbox , and can go over the settings with me , that would be greatly appreciated. 

 

 

 

 

That sounds like the tone that a voice mail is waiting to be listened to.

 

 

 

There are other options, you can have voice mail messages emailed which is what we do so even when we are away from home we can still get the messages.


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  Reply # 1959590 17-Feb-2018 13:19
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Looking at your Fritzbox settings, it looks to me as if when you dialed 111 the Fritzbox dialled 07111. Maybe you want to turn off that setting. If you've bought or ported a local number, rather than an 028 number, you should be dialing exactly as would if you had a conventional Spark landline. 





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