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Topic # 238104 3-Jul-2018 13:09
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We have recently gone to fibre, with VOIP, ditching copper. We continued our subscription to Caller ID. The number is displayed on the phones, but the internal modem in the server only detects the number about one time out of 10. Data is detected almost every time, but it is often garbled and unusable. I suspect that, like getting fax over VOIP, this is never going to work.

 

The ultrahub dutifully records the calls as they come in, but is there any way I can get at this data? Or decode an incoming SIP message which must contain the info. I have put wireshark on the LAN but no VOIP-related messages appear. I suspect the Ultrahub processes them and doesn't pass anything on. There is a setting ALGs-SIP but that didn't seem to do anything either. I tried Wireshark on a spare ONT port, but nada. It probably successfully switches VOIP-releated packets direct to the ultrahub.

 

How am I going to read the caller number, preferably leaving something else to deal with the actual call? A separate ATA box? Network tap on the ONT->Ultrahub connection? With the near gigabit rate I am getting, a suitable tap would be expensive.

 

Regards

 

Ken

 

UPDATE

 

Mentioning Fax made me wonder if there was an answer there. I have reduced the baud rate the modem uses from 115200 to 9600 - so far so good. I'd still like to know about the other things above.


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  Reply # 2048307 3-Jul-2018 13:41
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This probably won't help but our setup works extremely well. We have standard 2talk.

 

We have a 8" Fire tablet on the wall running a Home Assistant Dashboard.

 

I installed a SIP client on the tablet and now whenever someone rings the picture of the caller (if they are in our Google Contacts) is displayed on the tablet. We can see it from most of the living room.

 

Cheers, Matt





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  Reply # 2048431 3-Jul-2018 16:45
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Thanks for reply. Your tablet runs a SIP client which does the caller id thing, but do you have another IP phone (or phone+ATA) that connects to the same VOIP connection?

 

The Vodafone thing probably hobbles us because the ATA is in the modem, and you connect a POTS phone to it, in my case a cordless base station. The VOIP bit is, I think, all fenced in by the modem.

 

So, if it's possible to make a dual connection to VOIP it could make my problem simpler - just connect a soft IP phone to the same 'line' and get one that does caller id.

 

Ken


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  Reply # 2048446 3-Jul-2018 17:12
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ArnoldGoat:

 

The Vodafone thing probably hobbles us because the ATA is in the modem, and you connect a POTS phone to it, in my case a cordless base station. The VOIP bit is, I think, all fenced in by the modem.

 

 

 

 

You hit the nail on the head there. It all boils down to whether VF will tell you the SIP server, SIP username and SIP password you need for the VoIP side.

 

Might be worth giving them a call to see if they are open with the details.

 

 


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  Reply # 2048609 3-Jul-2018 21:19
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Hi Ken,

 

I have separate cordless phones which are Gigaset and integrate SIP into the base station. These also have caller ID but it is very handy to have caller ID on the screen. You would have to move from Vodafone VOIP to replicate my setup. I don't think Vodafone will let you run other devices on their VOIP but it is always worth a try.

 

Cheers, Matt.





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  Reply # 2048638 3-Jul-2018 21:43
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i use 2talk VOIP on a fritzbox with a Fritzfon paired with it, and every number is displayed unless they are blocking it ,it shows as unknown, and it seems that if they are in the phone book their name is shown to along with the number . 





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  Reply # 2065749 31-Jul-2018 15:49
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I'll leave well alone for now as I got CallerID to work by reducing the bitrate.

 

If, in the future, I ditch the VF VOIP bit, can I take my landline phone number (as in 03 xxx xxxx) to a provider of more exotic VOIP services?

 

Ken


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  Reply # 2065755 31-Jul-2018 16:09
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ArnoldGoat:

 

I'll leave well alone for now as I got CallerID to work by reducing the bitrate.

 

If, in the future, I ditch the VF VOIP bit, can I take my landline phone number (as in 03 xxx xxxx) to a provider of more exotic VOIP services?

 

Ken

 

 

Yes, its a standard process to port numbers, a provider like 2Talk gives you a lot more flexibility and service for your $




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  Reply # 2065779 31-Jul-2018 17:08
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Great, thanks. See you back here in a year after the contract is up!


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