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165 posts

Master Geek
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Topic # 240182 24-Aug-2018 22:00
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No good behaviour award for Vodafone this week, wasted hours trying to get Draytek 2760 router to connect to their fibre with their instructions to authenticate PPPoE, and included in this advice was username@vodafone.com (.com? really? yes) - please note Vodafone, third party routers like this one should be set up as DHCP.

 

With this background in mind, one is inclined to seek a second opinion when Vodafone CSR now claims the analog phone line cannot work with the Draytek router and the client must use their supplied Huawei HG659.

 

I figure it should be possible to configure a TA100 on the LAN side of the Draytek for one analog line?  Is there a setup guide anywhere for this?

 

 


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  Reply # 2078877 25-Aug-2018 07:16
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Vodafone provide a fully managed end to end voice product. Like most providers they do not provide SIP settings for you to configure your own hardware because of the serious implications of doing so. If you want to use your own VoIP hardware you'll need to move providers.

 

Vodafone settings for their own or 3rd party routers are on their website including the fact they use DHCP http://help.vodafone.co.nz/app/answers/detail/a_id/5239/session/L2F2LzEvdGltZS8xNTM1MTM3OTg1L3NpZC9BRG1OcDJWbg%3D%3D

 

 

 

 




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Master Geek
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  Reply # 2078895 25-Aug-2018 08:09
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sbiddle:

 

Vodafone provide a fully managed end to end voice product. Like most providers they do not provide SIP settings for you to configure your own hardware because of the serious implications of doing so. If you want to use your own VoIP hardware you'll need to move providers.

 

 

 

 

Could the Vodafone-supplied Huawei router be configured static IP on its WAN port to connect on the LAN side of the third party router?  and would the SIP registration still work with the double NAT?

 

 


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  Reply # 2078896 25-Aug-2018 08:15
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@Foiler Why is this a VodafoneNZ issue? You chose to use a 3rd party router so if they gave you even 2 minutes of support consider yourself lucky

 

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  Reply # 2078898 25-Aug-2018 08:42
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Foiler:

 

sbiddle:

 

Vodafone provide a fully managed end to end voice product. Like most providers they do not provide SIP settings for you to configure your own hardware because of the serious implications of doing so. If you want to use your own VoIP hardware you'll need to move providers.

 

 

 

 

Could the Vodafone-supplied Huawei router be configured static IP on its WAN port to connect on the LAN side of the third party router?  and would the SIP registration still work with the double NAT?

 

 

 

 

Yes that will normally work providing you disable the SIP ALG in your Draytek. There are hundreds of posts on here discussing the very same setup.

 

You don't actually have double NAT occurring since the SIP stack is bonded to the WAN interface on the Vodafone router, not the LAN interface. There is also no need to give the router a static IP.

 

 




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Master Geek
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  Reply # 2078917 25-Aug-2018 10:46
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Many thanks for all that helpful info Steve .. will give it a go and let you know.  Cheers.

 

 




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Master Geek
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  Reply # 2079745 27-Aug-2018 14:03
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oh well it was a nice try .. the Vodafone Huawei router will not connect with WAN through another router and there doesn't seem to be any way to edit the Ethernet connection.  It alternately displays disconnected and connecting on the WAN interface page (Internet - Internet Settings).

 

I did succeed configuring another (Spark) HG659 to connect on the WAN port to the Draytek, so I guess this is just a case of not having admin access to the Vodafone router?

 

 


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